Privacy Policy

The Travel Club ("we", "us", or "our") operates the private travel membership platform at thetravelclub.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Platform.

We collect information in the following ways: **Information you provide directly:** • Name and email address when you register for membership • Billing information when you make a booking • Travel preferences and search queries • Communications you send to our support or concierge team **Information collected automatically:** • IP address and device type • Browser type and version • Pages visited and time spent on the Platform • Referring URLs and search terms used to find us • Cookies and similar tracking technologies **Information from third parties:** • Hotel and booking confirmation details from our provider partners • Payment verification data from payment processors (we do not store full card numbers)

We use the information we collect to: • Process and confirm hotel and experience bookings • Provide 24/7 concierge support • Send booking confirmations and itinerary updates • Personalize search results and recommendations based on your preferences • Improve the Platform through analytics and usage data • Send occasional member communications (you can opt out at any time) • Comply with legal obligations and prevent fraud • Respond to your inquiries and support requests

We do not sell your personal information. We share data only in the following circumstances: **Service providers:** Hotels, transfer companies, and experience operators receive the personal information necessary to fulfill your booking (name, contact details, travel dates). **Payment processors:** Billing data is handled by PCI-compliant payment processors. We do not store complete card numbers on our servers. **Analytics:** We use industry-standard analytics services (e.g., aggregated, anonymized data) to understand how our Platform is used. **Legal requirements:** We may disclose information if required to do so by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights or user safety.

We use cookies and similar technologies to: • Keep you logged in during your session • Remember your search preferences and currency selection • Measure Platform performance and usage patterns You can control cookies through your browser settings. Disabling cookies may limit some functionality of the Platform, such as staying logged in or saving preferences.

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at info@thetravelclub.ai. Booking records may be retained for up to 7 years for accounting and legal compliance purposes, even after account deletion.

Depending on your location, you may have the following rights regarding your personal data: • **Access:** Request a copy of the personal information we hold about you • **Correction:** Request that we correct inaccurate or incomplete information • **Deletion:** Request deletion of your personal information (subject to legal retention requirements) • **Portability:** Receive your data in a structured, machine-readable format • **Objection:** Object to processing of your data for marketing purposes To exercise any of these rights, contact us at info@thetravelclub.ai. We will respond within 30 days.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include: • HTTPS encryption for all data transmitted to and from the Platform • PCI-compliant payment processing • Access controls limiting who within our organization can access personal data • Regular security reviews No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

The Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at info@thetravelclub.ai and we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify registered members of material changes by email and update the "Last Updated" date at the top of this page. Continued use of the Platform after changes constitutes acceptance of the revised policy.

For questions, concerns, or requests related to this Privacy Policy, contact us: The Travel Club 2901 W Coast Hwy # 200 Newport Beach, CA 92663 United States Email: info@thetravelclub.ai