Very Good
1,082 reviews
What guests liked
Could be better
Luxurious Accommodation
Zereno Boutique Hotel in Tulum offers air-conditioned rooms with modern amenities like flat-screen TVs, private bathrooms, and even some with fully equipped kitchens.
Relaxation and Recreation
Guests can unwind by the outdoor swimming pool, stroll through the lush garden, or enjoy a refreshing drink at the hotel's bar.
Convenience at Your Fingertips
With concierge services, free WiFi, and a 24-hour front desk, Zereno Boutique Hotel ensures a hassle-free stay for all guests.
Experience the ultimate blend of comfort and convenience at Zereno Boutique Hotel. Book now for an unforgettable stay in Tulum.
Get an instant AI answer about amenities, location, dining and more.
Select your dates
Choose your check-in and check-out dates to see available rooms and live rates.
Please be aware guest must pay a 5 % of net price for environmental fee at front desk when at arrival, with credit or debit card, Visa,Master Card and American Express.In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
Several mentions of cleanliness issues, particularly with linens.
Guests consistently praise the friendly and helpful staff.
Described as quiet and good, but some mention it may require transport.
Rooms are spacious and comfortable, with some noise complaints.
Amenities are available but some are noted as extra fees, affecting overall satisfaction.
Decent value, but some extras like breakfast were considered insufficient.
Breakfast was criticized for being too simple and lacking variety.
Overall positive but mixed feelings due to noise and breakfast issues.
Doriane (Doris-Anne)
extended_group · Aug 2026
“Si le logement est loué pour 3 personne, la deuxième chambre devrait être accessible.”
Un appartement bien équipé et décoré.
À l’étage une deuxième chambre condamnée mais occupée par d’autres voyageurs … alors que la 3ème personne de notre groupe a dû dormir sur un canapé au comfort sommaire sans oreiller, juste les coussins décoratifs. Nous avions l’impression de partager le logement mais surtout de supporter les débordements des voisins.
Valerio
couple · Aug 2026
Tutto fantastico, l’appartamento su due piani è spettacolare
Colazione poco vasta
MJT SOCIEDADE DE ADVOGADOS RL
extended_group · Aug 2026
Novo
Heidi
family_with_children · Aug 2026
a great location in Tulum, very comfortable and clean. Staff is friendly and helpful (Jorge was very nice!) Car is a must as it is located in a gated community in the "developed" part of town. Parque del Jaguar is a recommendation!
The apartment is great. However, Tulum was disappointing compared to some years ago. Access to the beach is filtered by expensive beach clubs, sargassum has made beaches useless, smelly and ugly, which makes beach clubs redundant. If you are looking for an authentic Maya experience, steer away from the Riviera. It is gone, sadly.