Very Good
9,290 reviews
What guests liked
Could be better
Unique Windowless Rooms
Experience a tranquil stay in the heart of London at Zedwell Underground Tottenham Court Rd. With 187 windowless rooms, escape the city's hustle and bustle while enjoying a peaceful retreat.
Convenient Location
Situated just steps away from Dominion Theatre and Tottenham Court Road, our 3-star hotel offers easy access to popular attractions like British Museum and Leicester Square Underground Station. Explore the vibrant city with ease.
Helpful Reception Staff
Our dedicated reception team is always ready to assist you with tips and recommendations to make your stay unforgettable. Enjoy personalized service and local insights during your time at Zedwell Underground Tottenham Court Rd.
Book your stay now at Zedwell Underground Tottenham Court Rd for a relaxing and memorable London getaway.
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Please note that as part of Zedwell's commitment to the environment, multiple night stays will only have cocoon cleaning every 4 days. If you require a daily clean, additional charge will apply which the reception team can assist with when you arrive. A deposit may be required at the property.
Multiple complaints about cleanliness, including hair and insects in the bed.
Staff consistently highlighted as friendly and helpful, with commendations for specific staff members.
Many reviews praise the excellent location close to key attractions.
Positive feedback on room comfort, but some mention of issues like humidity and size.
Mixed mentions of amenities; some appreciated while others felt lacking.
High price point mentioned but some felt it was not justified based on services provided.
No specific comments, but breakfast options mentioned positively.
Overall, guests had a good experience but noted some concerns.
modric
family_with_children · Aug 2026
“Odličan hotel, izvrsna lokacija u centru grada”
Svidjela nam se lokacija hotela, u samom centru grada. Metro stanica je udaljena 2 min pješice od hotela. Ljubazno i simpaticno osoblje koje je spremno pomoci i po potrebi izaci u susret. Dorucak je bio ukusan, posebna pohvala ide gospođi iz restorana koja bi nas svako jutro lijepo posluzila i nasmijala😊
Neredovito ciscenje soba
Ashley-louise
couple · Aug 2026
“Very poor experience”
Nothing
The hygiene was absolutely terrible…shower floor had a gel like layer of dirt and mould up the walls, floors not cleaned with muddy shoe prints all over the room, dental floss on the bathroom floor when walking in and room smelled of pee due to old urine under the toilet
Grace Emily
family_with_children · Aug 2026
Great location, comfy beds and lovely staff
Rooms are not cleaned every day, you have to ask for new towels/toilet rolls. No storage at all for your belongings, even though a wardrobe perfectly fits (at least in the room we had). Could be cleaned better for new guests as ours was not entirely clean.
Nigel
extended_group · Aug 2026
“Okay, won’t be coming back”
It’s in a brilliant location near everything rooms are clean, simple and small
Charging £15 per item to hold it is not great service meaning it cost us £30 in total across 3 people so we spent an extra £90 which next time I’d rather use to book a better hotel where that’s included and the facilities are better and rooms are larger so we won’t be staying again!