Waldorf Astoria Las Vegas

“An Oasis in the Desert”

This was the most seamless hotel stay we have experienced in a long time. Every detail was perfect from check-in to checkout. It's a beautiful, clean, tranquil place steps away from the casinos and attractions, and everything else Vegas has to offer. But when you return at night, it's quiet. We stayed in a spacious, junior king suite with a city view. It was lovely, with a large bathroom that had a separate shower and soaking tub. There is an adult pool along with other pools on the eighth floor deck. We enjoyed spending time there to cool off. The pool and bar staff were wonderful. The Dole pineapple colada was delicious. I had afternoon tea at Peacock Alley, and it was delightful! This is the only hotel I will stay in Las Vegas!

“Exceptional”

Quiet, great location, great room

Nothing

“Will definitely consider other hotels next time”

Very Clean. Great location.

Absolutely not flexible on booking cancellation with refund or even reschedule. I had emergency situation- they won’t consider. Pool closes too early, at 6 pm. Additional charge for late check out, additional bed etc. on the top of basic fees.

“Would Have Been 5 Out of 5 But..............................”

Another AMEX FHR hotel that deliberately does not offer enough money for the free breakfast perk. Hotel offers $60, the bare minimum allowed by AMEX. Unfortunately, unless you're getting Coffee and a Croissant, you're going to be spending extra $$ because the GM or the F&B Director wants to nickel and dime their guests. As you will see in the attachment, the American Breakfast is $32, add in $8 or $10 for tea and you're looking at $42 before tax and tip. As someone who's booked through AMEX over 100 times over the years and travels 100% for leisure, its unfortunate that I come across a small percentage of the hotels that pull this nonsense. (I should also mention that when I brought it up to an agent at the Front Desk, she pretended that AMEX sets the dollar amount for breakfast....so I had to inform her that it is absolutely the hotel that sets the amount On the bright side, the hotel is clean, the staff is friendly and the beds are comfortable. Some rooms seem to be more modern or renovated than others. Hotel was a Mandarin Oriental a year or so prior to Covid. The Waldorf is also a non-Casino hotel which is a good thing....and besides the Aria is a less than 5 minute walk next door. I also love that the pool area is pretty mellow; no loud piped in music, no wild/drunk guests and you don't have to fight to get a lounge chair. I just don't understand the logic of potentially pissing off your guests just to save a few dollars