Thistle Trafalgar - Leicester Square

“London wunderschön. Hotel schlecht.”

die Lage ist genial

Wir mussten ein Downgrade akzeptieren, da scheinbar in den Doppelzimmern Deluxe die Klimaanlage ausgefallen war. Wir kamen früh morgens an - konnten das Gepäck deponieren. Obwohl es hiess, dass wir die beiden Zimmer ab 15:00 beziehen könnten, war dies um 17:30 noch immer nicht der Fall. Die Zimmer waren nicht sauber. In den Schubladen noch Sachen vorangehender Gäste. Die Ausstattung in die Jahre gekommen. Und dann ganz schlimm: in einem der Zimmer Bettwanzen! Das war kein schönes Erwachen! Trotz der Toplage können wir das Hotel nicht weiter empfehlen.

“Not great value for money especially considering all the little negatives I’ve mentioned.”

Location was great, breakfast was great & staff were great .

Our room had a view of the back wall of the national gallery…… and I’m assuming that because of the hotel situation there are no rooms with a pleasant view(which I had requested when booking). It doesn’t seem like a 4* hotel….. bathroom grouting was a little shabby, the magnifying mirror on the bathroom wall was just hanging there and couldn’t be positioned with its light also not working. If you sat on the bed against the headboard the bed would roll away from the wall. We were informed when we arrived that the hotel air conditioning system was not working and an electric fan had been placed in our room…… it was a hot two days and the fan didn’t suffice !!. On our last night part of the lighting in our room “blew”…… no bathroom light and no bedside lights.

“Good location, facilities lacking”

Great location

Bathroom was very small, no shampoo or shower gel included just two conditioners! Looked very worn and needed updating

“Great location - crazy expensive”

Great location and helpful staff.

Price. It is getting crazy expensive to stay in London. Won’t be back in a hurry - will take my money elsewhere.