Excellent
957 reviews
What guests liked
Could be better
Luxurious Accommodations
Indulge in air-conditioned rooms with top-notch amenities like a coffee machine, flat-screen TV, and a private bathroom at The Westin London City.
Wellness and Leisure
Unwind at the indoor pool, hot tub, or fitness centre during your stay. Enjoy a relaxing time in the heart of London.
Convenience and Accessibility
Located near iconic landmarks and transportation hubs, The Westin London City offers easy access to must-see attractions and a 24-hour multilingual concierge service.
Experience the epitome of luxury and convenience at The Westin London City. Book your stay now for an unforgettable London getaway.
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The pool is open from 08:00 to 20:00. Children can only use the swimming pool from 08:00 to 10:30, and from 14:00 to 16:30. A deposit may be required at the property.
Rooms were clean and well-maintained as noted in multiple reviews.
Service was consistently praised, especially by teams in the restaurant and breakfast service.
The location is great, near key attractions and public transport.
Rooms are well appointed and comfortable as highlighted by guests.
High-quality pool and spa available for relaxation.
Good value in relation to the provided amenities and service.
Exceptional breakfast service and positive dining experiences mentioned.
Guests reported a very positive overall experience and willingness to return.
denis
family_with_children · Aug 2026
“Très bien pour du pro moins pour un séjour en famille”
Le confort , la propreté et le spa
Trop de climatisation ( établissement gelé en pleine canicule…) Personnel du spa pas très souriant et souple avec les enfants
Daniteh
couple · Aug 2026
“It was good but not excellent”
The location is great and the hotel staff were friendly and accommodating
One thing that surprised us the most was when we asked to have twin beds instead of one double bed we were told it’s an extra £100 charge. We also booked a message at the spa. A 60 massage for £150 which was as overpriced the massage wasn’t good.
Adam
couple · Aug 2026
“Attentive, welcoming staff and high level cleanliness.”
The property was very modern, the spa had amazing facilities and was not so busy, the staff were super welcoming and we also got upgraded free of charge due to birthday. I booked the hotel parking but due to the size of my car, It wouldn’t fit in the lift- the staff were very helpful and allowed me to park in another secure location.
958himanshuv
Business · Aug 2026
“Excellent breakfast and great service”
Excellent breakfast and great service by John and Haeyna