Good
618 reviews
What guests liked
Could be better
Luxurious Accommodation
Experience comfort and style at The Reef Playacar Resort & Spa-Optional All Inclusive. Each room offers modern amenities, a private balcony with garden views, and a flat-screen TV. Relax in luxury with air conditioning, plush bedding, and a well-equipped bathroom.
Diverse Dining Options
Indulge in a culinary journey at our resort with a restaurant serving American, Italian, and international cuisine. Enjoy a variety of flavors and dishes, with a gluten-free option available upon request. Savor delicious meals in a picturesque setting.
Exciting Activities
From snorkeling to cycling, there is no shortage of fun at The Reef Playacar Resort & Spa-Optional All Inclusive. Play billiards, table tennis, or tennis on-site, or explore the nearby Playacar Beach and Playa del Carmen attractions. Adventure awaits at every corner.
Book now and elevate your vacation experience at The Reef Playacar Resort & Spa-Optional All Inclusive.
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Please note that the charge for the extra person depends on the season and should be paid upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Concerns about bad drains and unpleasant smells at the beach.
The staff was friendly and helpful, though some remarks about pushiness were noted.
Directly on the beach and surrounded by beautiful gardens and wildlife.
Mixed reviews; some rooms were cramped and poorly maintained.
Beautiful gardens and decent amenities, though kids club was lacking.
Some comments about being overpriced for the service and quality.
Overall good food quality with some variability in buffet offerings.
Enjoyed the stay overall despite some issues.
Brice
family_with_children · Aug 2026
“Nous avons changé d’hôtel”
Pas grand chose
Odeur très désagréable dans le hall qui devient plus saisissante à la sortie en se dirigeant vers les chambres Piscines petites et bondées Pas de sentiment d’espace Lit cassé dans la chambre et une vue sur les backstage de l’hotel Nous sommes resté une nuit puis nous avons annuler notre réservation pour changer d’hôtel Sentiment assez cheap en général
Christelle
solo_traveller · Aug 2026
Tres belles nfrastructures, bon emplacement proche de playa del Carmen. Personnel très serviable et souriant. Hotel et chambre tres propre. Vegetation tres luxuriante (jungle) et animaux et oiseaux visibles partout dans les jardins.
Les sargasses malheureusement qui rendent la baignade très difficile. Nouriture très correcte mais peu variée.
Pablo
solo_traveller · Aug 2026
“Muy buen servicio”
Actividades nocturnas y diurnas, la habitación muy buen estado, los alimentos muy buenos y limpio, buena atención
El helado solo tenían dos sabores, y muy corto el horario de atención, mál ubicados
Bucher
solo_traveller · Aug 2026
principalmente la posizione
i letti matrimoniali sono piccoli e c'è poca animazione, potrebbero fare la discoteca sulla spiaggia la sera