marisA8235SU
Friends getaway · Aug 2026
“Excellent customer care”
We were visiting from CT and Raquel went above & beyond in assisting us! She is an exemplary member of the team & should be recognized. Her customer service was impeccable.
Good
9,830 reviews
What guests liked
Could be better
Central Manhattan Location
The Manhattan at Times Square is perfectly situated in the heart of Manhattan, just steps away from iconic landmarks like Times Square and Rockefeller Centre.
Comfortable Accommodations
Each room at The Manhattan at Times Square is equipped with a work desk, and select rooms boast stunning skyline views and a cozy seating area for relaxation.
Convenient Amenities
Guests can enjoy a range of amenities at The Manhattan at Times Square, including a fitness centre, a business centre with fax and photocopying services, and attentive concierge services.
Book your stay at The Manhattan at Times Square to experience the best of New York City right at your doorstep.
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Please note that the Manhattan at Times Square Hotel has a mandatory Facilities Fee of $45.90 per room per night provides guests with the following inclusive services, amenities and added value offerings: All local, long distance and international phone calls Premium high-speed wireless internet access for unlimited devices An eco-friendly, collapsible 16 oz. water bottle to use at the hotel’s water filtration stations Unlimited use of our 24/7 Fitness Center with treadmills, bikes, elliptical machines and free weights 25% discount on hop on/hop off bus tour with provided QR code *The Facilities Fee does not include service gratuityGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
Mixed feedback on cleanliness, with some rooms criticized for being dirty and issues with bathroom products.
Many reviews highlight the friendly and helpful staff, providing a positive overall impression of service.
Consistently praised for its excellent location near attractions.
Several guests noted outdated and worn rooms, with complaints about bed quality.
Lack of essential amenities like refrigerators and microwaves mentioned in multiple reviews.
Many guests felt the hotel did not offer good value for its price, particularly considering the conditions described.
Complaints about limited breakfast options and no sit-down dining area.
Many guests had a pleasant experience despite some issues, indicating overall satisfaction.
marisA8235SU
Friends getaway · Aug 2026
“Excellent customer care”
We were visiting from CT and Raquel went above & beyond in assisting us! She is an exemplary member of the team & should be recognized. Her customer service was impeccable.
Enrica
couple · Aug 2026
“Orribile osceno e disgustoso”
Un disastro colazione imbarazzante, sono dovuta andare su e giu 4 volte perchè la chiave non funzionava, la loro cameriera che mi sveglia alle 9 con il check out alle 12, oltre ai rumori notturni grida schiamazzi d’ogni dove a orari improbabili, personale scortessissimo, neanche il frigo in camera zero un bagno che era al limite della decenza
lilian
family_with_children · Aug 2026
La ubicación es excelente
El personal de recepción nada amable, el chico de recepción que nos atendió, nada de amabilidad y ni siquiera nos dijo que planta estaba nuestra habitación ni ninguna otra información, fue muy cortante con nosotros
Meryem
solo_traveller · Aug 2026
“It was a good stay beyond expectations, the view was amazing the staff were a great support”
Everything
Nothing