Jackie
friends · Sep 2025
Very nice room but definitely starting to show its age. Main vent in center of room leaked water the entire stay. For the proce and location its well worth it though.
Very Good
128 reviews
What guests liked
Could be better
Recreational Amenities
Enjoy the outdoor pool and rooftop terrace at The Carmen Hotel.
Dining and Drinks
Indulge in meals at the hotel's restaurant, sip drinks at the bar/lounge, or relax at the poolside bar.
Convenience and Comfort
Benefit from features like a 24-hour front desk, luggage storage, and an elevator at this beachfront hotel.
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• Guests under 18 years old are not permitted at this adults-only property. • Construction is underway at a neighboring building and there may be noise disturbance from the construction work. • Guests can access their rooms with a mobile device. A deposit may be required at the property.
Some guests reported unclean rooms and maintenance issues.
Mixed sentiments; some staff were praised, while others were reported as rude.
The location received consistent positive remarks for convenience.
Rooms are nice but showing signs of age with some maintenance needed.
The rooftop pool and bar received positive feedback; overall amenities are satisfactory.
Guests felt it was worth the price for the location.
Food options received mixed reviews, with some discontent expressed.
Overall a pleasant stay with significant strengths but some notable drawbacks.
Jackie
friends · Sep 2025
Very nice room but definitely starting to show its age. Main vent in center of room leaked water the entire stay. For the proce and location its well worth it though.
Yessenia
partner · Sep 2025
Beautiful hotel !! The service amazing .
Erendira
Sep 2025
“Great location but bad service ”
The location was great for this hotel. However the staff was rude and dismissive. Also, a couple of our rooms were not thoroughly cleaned even after mentioning to cleaning staff that there was a roach in the room.
Bruce
Aug 2025
Staff VERY unfriendly