Catherine
solo_traveller · Aug 2026
Location, price and front desk courtesy.
Room quite small. Hardly space to move around. No chair to the desktop.
Good
790 reviews
What guests liked
Could be better
Convenient Location
Directly across from CBS Studios, SureStay Hotel offers easy access to popular attractions like the Grove Shopping Mall and Farmer's Market.
Comfortable Accommodations
Guests can enjoy free daily continental breakfast, wireless internet access, and on-site parking during their stay.
Explore LA
With Beverly Hills and central Hollywood nearby, SureStay Hotel is the perfect base for exploring all that Los Angeles has to offer.
To book your stay at SureStay Hotel by Best Western Beverly Hills West LA, visit our website or call us today!
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Multiple cleanliness issues mentioned, including cockroaches and bed bugs.
Support issues reported, but some positive mentions of the staff.
Convenient location near museums and shopping, but concerns about safety.
Room size issues and pest problems reported.
Basic amenities offered, but breakfast choice noted as limited.
Concerns about price point versus quality and condition.
Breakfast was described as horrible and lacking variety.
Mixed experiences with significant issues affecting overall satisfaction.
Catherine
solo_traveller · Aug 2026
Location, price and front desk courtesy.
Room quite small. Hardly space to move around. No chair to the desktop.
YLAINE
extended_group · Aug 2026
The rooms have been renovated and the beds are comfy. Location is close to Hollywood, and LACMA.
Driving out of the parking lot if you have a big SUV is quite challenging. The driveway to the underground parking is so tight, I barely fit and needed to maneuver my SUV several times. Otherwise, the hotel overall is clean and appears to have been renovated.
CHRISTOPHE
solo_traveller · Aug 2026
“Attention aux frais non-prévus”
La situation géographique et les services
On m'a rajouté des frais imprévus et imaginaires, l'hôtel n'a pas remboursé et m'a ignoré. Attention, ne pas réserver dans cet hôtel
Anca Stefania
family_with_children · Aug 2026
“Not coming back!”
Location
Breakfast is a joke