Summum Boutique Hotel, membro della Meliá Collection

Location looked nice and central, though we hardly know Palma and may be wrong. The personel was nice indeed.

We woke up at 7-30 am on Sunday morning because the personel moved their trolleys in the corridor. Extremely strage was also the glass door of the WC, well below cieling. So once you go to the toilet you have to switch on water to mute unwanted sounds. But what can one do with the smell? Converted historical biulding defined rather strange room layout.

“Exceptional.”

Our stay at Summum Boutique Hotel Mallorca was exceptional from beginning to end. What truly sets this hotel apart is its outstanding staff. Every member of the team was incredibly kind, welcoming, and genuinely attentive, making us feel valued throughout our stay. Their warmth, professionalism, and willingness to help with every request created a level of hospitality that is increasingly rare to find. The hotel itself is elegant, beautifully restored, and offers a peaceful, luxurious atmosphere in the heart of Palma. The rooms are tastefully designed, impeccably clean, and provide a perfect balance of historic charm and modern comfort. The location is ideal for exploring the city's historic center, boutiques, art galleries, and many hidden gem restaurants, all within a pleasant walking distance. We loved being able to discover outstanding local dining without ever needing transportation. From the delicious breakfast to the personalized service, every detail reflected the hotel's commitment to excellence. The team went above and beyond to ensure we had a memorable experience, and their genuine friendliness made us feel more like welcomed guests than visitors. If you're looking for a refined boutique hotel with exceptional service in Palma de Mallorca, Summum Boutique Hotel is an outstanding choice. Its prime location, elegant accommodations, and exceptional hospitality make it one of the best boutique hotels in Palma. We would gladly return and thank the entire team for making our stay so special.

Our only minor criticism was the size of our room. (Room#306) It was quite small, and the low ceilings made it feel even more cramped than the actual square footage would suggest. While this didn't significantly impact our stay, guests who prefer more spacious accommodations may want to consider booking one of the larger room categories.

Fantastic property, beautifully decorated with a chilled vibe. Great staff and well located for the Cathedral, boutiques, bars and restaurants.

“Fabulous hotel, great location, nothing is too much trouble”

Totally recommend this hotel. From arrival to departure every member of staff was helpful and attentive from providing a kettle for tea to making sure fresh milk was provided every day. Using the spa before a late flight was really lovely. Location was very central and rooms had everything required.