Starhotels E.c.ho.

“Stay elsewhere”

The hotel is conveniently located within walking distance of the train station. While checking in, the front desk was more concerned about selling - first, offering me a suite (and sounding ironic when I declined - ''it's very big!'') rather than gauging the guest's needs - why would a solo traveller for a very short stay need a suite? The technical glithes to the front door persisted and I had to go down at least twice to get it sorted. Instead of a simple apology, I got a condescending, ''did you insert the card with the chip facing up''? When I asked for info about train and transport services, again, it was unhlepful and was told to ''check online''. May I know, why did the hotel advertise for its ''concierge'' services then?! The last straw - I asked for creamer which they did not bother to replenish, considering I stayed two nights - it took 5 phone calls and a 45 minute wait, again, with zero apologies but with lots of insolence.

“Great hotel near the main station and 4 stops to the Duomo”

Very good hotel in a central location albeit the surrounding area is a bit rough. Interior is classic stylish Italian design. All dark colours and marble everywhere. Breakfast buffet ok but playing loud Christmas tunes so loud that it made you shout to one another . Great for a short pit stop in Milan

“Great and Convenient!”

We enjoyed our stay here as it is super convenient and is just a short walk from Milan Centrale. Most tourist attractions in Milan are all 10-15 minutes by train which made it easy for us to explore the city with our short time here. We also would like to commend the service at the buffet breakfast! They were all friendly and hospitable, especially Melissa who made the whole dining experience so welcoming. She was very friendly and initiative which really left a better experience with this hotel. We really recommend this hotel to all travellers!

“Great staying”

Excellent hotel. Close to the center within a short walk, excellent service, clean, reasonable breakfast. The staff makes an effort to meet every request, comfortable and well-equipped gym, pleasant bar for the evening, we feel safe and environmentally friendly. I have visited it quite a few times and will definitely continue to return.