Sheraton Orlando Lake Buena Vista Resort

“Relax”

Swimming pool and room spaces.

Did not find anything

“Worst experience ever”

Unfortunately, there were multiple problems during my stay, and the experience was extremely unpleasant. First, the hotel staff gave me a room key to a room that was already occupied by another guest. This was a serious and uncomfortable mistake. After I brought it to their attention, they changed my room and issued me another one. Unfortunately, the replacement room had cockroaches, which was unacceptable. To make matters worse, the hot water ran out while I was taking a shower. With all these issues happening one after another, I ended up getting ready late and was late for my presentation. This ultimately affected and ruined what was supposed to be an important professional event for me. I understand that occasional issues can happen, but the combination of being given an occupied room, finding cockroaches in the replacement room, and losing hot water during a shower made this stay extremely disappointing and stressful. I expected a basic level of cleanliness, safety, and reliable service, but unfortunately, this hotel failed to provide that. I would not recommend staying here, especially if you are traveling for an important event or professional commitment.

“Excelente estancia en Orlando”

Me gustó mucho el hotel. La habitación estaba limpia y cómoda, las instalaciones eran bonitas y la piscina fue una de nuestras partes favoritas. La ubicación también es excelente, especialmente para visitar los parques y disfrutar de Orlando. El personal fue amable y en general tuvimos una estancia muy agradable.

En general, nuestra experiencia fue muy buena. No tuvimos ningún inconveniente importante durante nuestra estancia.

We had breakfast, went swimming in the pool, walked around the hotel with our toddler. It is a great location and very well maintained.