Seadust Cancun Beach Resort - All Inclusive

“Decepcionado”

La comida

Lo incómodo que era desplazarse entre la zona de niños y el resto de las instalaciones, el deterioro y el poco mantenimiento era muy evidente en todos los aspectos

The food gallery had varieties of food which was good.

The facility needs to upgraded. The beautiful pictures online and the realities does match.

“Stay away from the annoying Infinity luxury travel workers and don’t accept their invitation.”

I liked the experience. My kids enjoyed it all.

What really ruined our stay, though, was our experience with the Infinity staff. We were invited to attend a sales presentation, enjoy free breakfast, and simply listen with no commitment whatsoever. Based on that, we agreed to attend. Once we were there, however, we felt heavily pressured to become members. We were encouraged to put down $2,000–$3,000, and when we repeatedly said no, the staff’s attitude completely changed. They became irritated, unfriendly, and made us feel uncomfortable for not agreeing to the membership. The worst part was when the lady questioned why we had accepted the free breakfast and attended the presentation if we weren’t going to become members. I explained that we agreed because we were specifically told there was no commitment. We should not have been made to feel guilty or pressured simply because we declined. A sales presentation should not leave guests feeling uncomfortable, pressured, or punished for saying no. Unfortunately, this interaction completely ruined our experience at Sea-Dust. We came to relax and enjoy ourselves, not to be pressured into spending thousands of dollars. Oh and it’s very hot and humid inside the resort and in most of the restaurants. Our room was the only fresh place.

La verdad los restaurantes estan cerrados, el área infantil también, solo 2 bares abiertos durante el dia. A las 10 pm se acaba la diversión, todo se apaga, deberían tener un plazo de algun bar a la 1 am. La verdad no regresaríamos a este hotel