Luciano Cangongo Joao
family_with_children · Aug 2026
“É recomendável”
Tudo
Nada a reclamar
Very Good
4,156 reviews
What guests liked
Could be better
Modern 3-Star Hotel with Rooftop Pool and Sauna
Convenient Location with Easy Access to Transportation
Located in the heart of Lisbon, SANA Reno Hotel offers a modern stay with a rooftop pool and sauna, just a short drive from the airport. With a Metro station right outside and walking distance to key landmarks and shopping centers, exploring the city is a breeze.
Comfortable Rooms and Family-Friendly Amenities
The hotel boasts comfortable rooms with convenient amenities, including connecting rooms for families. Guests can enjoy a buffet breakfast with fresh local products and order in-room service. The pool and lobby bar offer a relaxing spot for drinks and snacks.
Excellent Guest Services and Shuttle Service
With a 24-hour front desk, luggage storage, and room service, guests' needs are well taken care of. For added convenience, a shuttle service can be arranged for a fee. Experience a seamless stay at SANA Reno Hotel.
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Please note that a reservation of 10 or more rooms is considered a group reservation by the hotel. Please note that, in this case, the hotel will charge 50% of the first night of the stay of each booked room on the credit card as a guarantee, 20 days before check-in. This amount is nonrefundable in case of cancelation. One child from 0 to 3 years stays free of charge in a child's cot/crib. One child from 4 to 8 years is charged EUR 20 per person per night in an extra bed. One older child or adult is charged EUR 40 per person per night in an extra bed. The maximum number of extra beds/children's cots permitted in a room is 1. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment. Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments. Please note when booking more than 9 rooms, different policies and additional supplements may apply. A deposit may be required at the property.
Several reviews highlighted cleanliness positively, but mentions of insufficient bathroom cleaning showed room for improvement.
Most reviews mentioned helpful and friendly staff, although there was a specific complaint about reception not providing requested items.
Frequent praise for proximity to attractions, public transport, and restaurants.
Rooms described as clean and comfortable, but issues with noise and temperature control were reported.
Positive mentions of breakfast and Wi-Fi, but concerns about limited amenities like a kettle and no control over individual heating/cooling.
Overall good value as indicated by several guests, despite some minor complaints.
Breakfast received multiple compliments for variety and quality.
General satisfaction expressed in many reviews, with a few concerns about noise and service efficiency.
Luciano Cangongo Joao
family_with_children · Aug 2026
“É recomendável”
Tudo
Nada a reclamar
Olumide
couple · Aug 2026
“Excellent service and staff. Good for the money.”
It was our first time in Portugal from Dublin. We stayed in room 504 from 24th - 29th Aug. SANA Reno gave us a good reception. Kudos to those young guys at the reception. Gonçalo and the other guy . Indeed they will make us come back on holiday. The room was very clean and near to Metro stop. The breakfast was excellent. We salute all the dedicated staff. We will tell more people about the hotel in Dublin. Thanks Sam.
Can’t really point out anything.
Virginie
couple · Aug 2026
Établissement vieillissant sans remise à niveau (ex: baignoire très abîmé, poubelle de la salle de bain ayant servit de ballon, porte placard de la chambre prête à tomber ). Mauvaise insonorisation.
Diane
solo_traveller · Aug 2026
We enjoyed our stay. The hotel facilities were good and the staff were friendly and helpful. Having the pool and sauna available to use were a definite plus. Although we did have perfect weather for it we still used it when we could. The bar in evening where the football was available to watch was good for us, we were able to have a drink and play cards,