Khalil
solo_traveller · Aug 2026
It is perfect
Just for the food i hope they add a halal food and they need to work more on the application
Very Good
1,438 reviews
What guests liked
Could be better
Beachfront Resort with Exciting Amenities
Luxurious Rooms and Entertainment
The Royal Solaris Cancun-All Inclusive offers elegantly furnished rooms with modern amenities such as satellite TV, minibar, and coffee maker. Guests can unwind in a private bathroom with a refreshing shower and a hairdryer. In the evenings, enjoy nightly entertainment for a memorable stay.
Fun-Filled Activities and Dining Options
Indulge in a variety of water sports with equipment rentals or relax by the outdoor pool and water park. Engage in activities like aerobics and kayaking. With 5 restaurants and 2 bars, savor delicious meals ranging from international specialties to sushi. Don't miss the breakfast at Restaurante Las Fuentes or the lunch buffet at Rosmarinus.
Convenient Location and Exchange Privileges
Located just 15 minutes from Cancun International Airport, the resort also offers exchange privileges with GR Caribe by Solaris. Explore nearby attractions like Wet'n Wild Park and a commercial plaza for a well-rounded vacation experience.
Book now for an unforgettable stay at Royal Solaris Cancun!
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Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. All payments made by American Express credit card applies the 5% commission in case of cancelations and/or refund. For security reasons, all guests must present the credit card used to book, otherwise the hotel will refund the deposit to the credit card used to guarantee their stay and guests will have to pay the stay total amount directly during check in. Up to two children under 4 years stay free of charge when using existing beds. The hotel will charge an additional fee of $72.62 Mexican pesos per room, per night. This is a municipal tax due to environmental sanitation to be paid directly at the hotel Hotel does not accept USD cash paymentsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
Multiple guests mention rooms were 'very clean' and 'always clean and organized', indicating strong housekeeping performance.
Numerous glowing mentions of staff by name (e.g., Antonio, Angel Chan, Emi, José Luis, Dago, Juanito, Cristian, Cruz) and attentive entertainment staff—service is frequently highlighted as exceptional.
Location is praised for convenience and short walks to pool/beach, though one guest noted their room was far from the breakfast area.
Room structure described as excellent size and quality; guests report comfortable, well-maintained rooms.
Kids Club and entertainment are highly rated and activities are engaging, but guests report issues with reserved/blocked sunbeds and some limitations in beverage offerings.
Standard quality for this hotel tier
Multiple complaints: hot items served not hot, limited non-alcoholic/flavored drink options, poor restaurant reservation experience, lack of allergen labeling and few gluten/lactose alternatives.
Overall stays described as wonderful and family-friendly with fun entertainment and standout staff, resulting in a very positive guest experience.
Khalil
solo_traveller · Aug 2026
It is perfect
Just for the food i hope they add a halal food and they need to work more on the application
Jummai
family_with_children · Aug 2026
“Definitely not 5 star as advertised. Feels more like 3 star. It wasn’t exciting for my family and I but we tried to make”
Mellyboo
solo_traveller · Aug 2026
The staffs were welcoming, the food was good, the place was clean, they pay attention the location was good. The lagoon view from my room was great.
I feel the bathrooms could use a little bit of a upgrades
Karina
family_with_children · Aug 2026
“Me encantó”
La habitación era muy grande y cómoda
No había personal suficiente en la entrega de toallas para la piscina