Very Good
1,208 reviews
Boulevard Kukulcan km 12 Zona Hotelera, Cancún
What guests liked
Could be better
Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and private balconies overlooking the stunning Cancún landscape.
Gourmet Dining
Savor a variety of delicious cuisines at the on-site restaurant and enjoy refreshing drinks at the resort's bar.
Relaxation and Recreation
Unwind by the outdoor pool, work out at the fitness centre, or simply take in the breathtaking views from the terrace.
Experience luxury and convenience at Riu Palace Kukulkan - Adults Only - All Inclusive in Cancún. Book now for an unforgettable stay!
When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at destination. The Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of $82.11 MXN per night, per occupied room. In the event of an early departure, the property will charge you the full amount for your stay. Elite Club rooms include the following benefits: Premium room location. Access to exclusive premium branded drinks at selected bars. Upgraded in room liquor dispenser with premium brands. Upgraded minibar with snacks and a bottle of wine. Confirmed late check-out until 1pm. Early check-in based on availability. In-room aromatherapy. Upgraded room service. Exclusive welcome gift. Dedicated check in area and elite club wristband. Exclusive restaurant for breakfast, including a-la-carte menu options and specialty restaurant Elite Club. Dinner reservation available for the a-la-carte restaurants through the riu app. Access to exclusive pool and beach areas. Access to an exclusive lounge area. If any of the passengers included in this reservation fails to show up at the hotel, the full amount of the originally booked stay will be charged, and no refunds or rate reductions will applyThis property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Mrs. Boston-McCray
solo_traveller · Jul 2026
“Classy and Fun!”
Great place awesome customer service all the way around, and beautiful location. We will be back!
Pool close too early should be...21:00 or 22:00 not 19:00. Needed more time for the pool after spending the day out exploring. Also to queen beds instead of two full beds when you have three and four persons in the room.
Pedro
couple · Jul 2026
“Felicito la organización hotelera Riu”
Ubicación Instalaciones Servicios
No hay para calificar nada
Guzaliya
solo_traveller · Jul 2026
“Decent but not wow”
Nice resort, nice facilities, amicable staff (cleaners, servers and pool staff)
Food is not good. The reception is not very friendly and bot responding to the emails promptly.
Paula
couple · Jul 2026
“Excelente RIU!”
Todo excelente! Habitaciones, instalaciones, comida, tragos, las piscinas, el gimnasio pequeño pero suficiente
Nada