PATRICIA
family_with_children · Jul 2026
“Gratidão”
Único ponto negativo é a internet!!! Péssima precisa melhorar
Tudo maravilhoso
Very Good
1,570 reviews
What guests liked
Could be better
Luxurious All-Inclusive Experience
Experience the ultimate getaway at Riu Caribe, located in Cancún just steps away from Langosta beach. Indulge in complimentary amenities such as free bike rentals, private parking, and access to the outdoor pool and fitness center.
Family-Friendly Facilities
Enjoy a stress-free vacation with your little ones at our hotel, offering a kids' club, entertainment staff, and a variety of activities to keep the whole family entertained. Unwind in the hot tub or explore nearby attractions like Tortuga Beach and Playa Linda.
Convenience and Comfort
Relax and let us take care of you with our 24-hour front desk, free WiFi, and a shared lounge for socializing. Don't miss out on the chance to book your stay at Riu Caribe - All Inclusive for a memorable vacation experience.
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When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at the destination. In the event of an early departure, the property will charge you the full amount for your stay. Riu Party rooms include the following benefits: RIU Party welcome kit. Access to the Privilege Bar at Riu Pool Parties. 15% discount in the Riu Pool Party VIP area. Guests staying 5 nights or more will receive an extra item in the Party Kit. Guests staying 7 nights or more will receive a bottle of Tequila per room. Discounts for Coco Bongo: 15% off your Coco Bongo Show & Disco ticket + 1 souvenir gift (one per voucher). 15% off your Coco Bongo Beach Party ticket + 1 souvenir (one per voucher). Only applicable on Sundays, Tuesdays and Thursdays. Benefits available for stays of 3 nights or longer. This discount can be redeemed at the Coco Bongo module of the hotel. It may not be used in conjunction with other promotions. It does not apply to special events or New Years Eve. The Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of $79.20 MXN per night, per occupied room. If any of the passengers included in this reservation fails to show up at the hotel, the full amount of the originally booked stay will be charged, and no refunds or rate reductions will applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
Generally clean and well-maintained property as mentioned in several reviews.
While some reviews mention a lack of empathy in reception staff, overall service was typically praised.
Good location as highlighted in multiple reviews, beneficial for beach and entertainment.
Rooms are well equipped, though slight concerns were raised regarding bed renovation.
Amenities are available but missing some offerings expected at a 5-star hotel, such as room service.
Exceptional value for the price paid, especially for the services received.
Food quality was mixed, with some offerings praised and others criticized for being poor.
Overall positive experience for the majority of guests, with highlights on cleanliness and entertainment.
PATRICIA
family_with_children · Jul 2026
“Gratidão”
Único ponto negativo é a internet!!! Péssima precisa melhorar
Tudo maravilhoso
Glenia
family_with_children · Jul 2026
“Amazing place! But the beds are from the Goldilocks histories!”
The property is great, the staff is polite, the food is great, great entertainment, the rooms have a good size, but…the beds are so tiny! My room was for 4, and we need to share 2 full beds!!
The beds! 2 full for 4 people for a 5 star resort is a joke!!
GEXSYS
solo_traveller · Jul 2026
Es suoer limpio acogedor, tiene cosas para entretenerse ,la comida suoer buena ,el personal super atentos ,las habitaciones dioer limpias
Pedro Afonso
family_with_children · Jul 2026
Cheiro da cozinha muito forte nos corredores e elevador.