Christine
couple · Aug 2026
“Wonderful”
New, views, comfortable bed. Amazing spa
Excellent
3,135 reviews
What guests liked
Could be better
Luxurious Accommodation
Experience the epitome of luxury at Pan Pacific London with spacious rooms featuring floor-to-ceiling windows, marble bathrooms, and high-end amenities like Dyson hairdryers and Nespresso coffee makers.
Wellness Retreat
Indulge in complimentary access to the wellbeing floor, boasting an indoor infinity pool, interactive gym, sauna, steam rooms, and rejuvenating treatment rooms for the ultimate relaxation and rejuvenation experience.
Culinary Delights
Savor a culinary journey at six distinctive restaurants and bars, each offering a unique gastronomic experience inspired by the diversity and elegance of Singapore, all while enjoying the convenience of 24-hour room service.
Book your stay at Pan Pacific London now to immerse yourself in unparalleled luxury, wellness, and gastronomy in the heart of London's Square Mile.
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A deposit may be required at the property.
Issues were raised regarding cleanliness, such as holes in sheets and grubby windows.
Staff were described as friendly and helpful; however, some experiences were negative, potentially skewing perceptions.
The position of the hotel is excellent for accessibility, praised consistently in reviews.
Rooms were described as elegant, spacious, and comfortable, although there were maintenance issues.
Good amenities such as a heated pool, although the temperature was criticized.
Expectation of breakfast included for the price paid affected perceptions of value.
Room service food was rated highly and compared favorably to a nearby restaurant.
Overall satisfaction noted, despite some operational issues.
Christine
couple · Aug 2026
“Wonderful”
New, views, comfortable bed. Amazing spa
Adaeze
couple · Aug 2026
The pool area, the kindness and friendliness of the staff and the ambiance in general.
The fact that I had to deposit £450 for my 4 days stay after paying fully for my room online. They said I would get my full refund back only when leaving. It’s money the hotel has to hold down, Incase of damages or I eat from the mini bar etc. But at the same time, I can easily pay for breakfast etc out of pocket? Didn’t like that fact that my money was being held down. What if I didn’t have £450 would I have been asked not to check in? They need to find a way around that…. Because I wasn’t comfortable with my money being held down.
Rebecca
couple · Aug 2026
Great service, lovely room and just a wonderful stay
Dante
solo_traveller · Aug 2026
I particularly liked: The location The staff The cleanliness of the facility The lounge area
Nothing