Karem Ramirez
couple · Aug 2026
Il personale è davvero gentile.
Le stanze però non sono come nelle foto, sono datate ( il divano era squarciato, le lenzuola macchiate, gli asciugamani non erano più bianchi ma grigi). Pulizia non molto approfondita.
Very Good
703 reviews
What guests liked
Could be better
Luxury Oasis in Tulum
Located just 500 meters from Tulum center, Poolside Relaxation awaits at Pacha Tulum. Guests can enjoy a refreshing dip in the pool or unwind in the garden cafeteria. Free WiFi and 24-hour reception ensure a seamless stay, while free public parking adds convenience.
Indulge in a variety of breakfast options, from Customized Morning Delights to energize your day. Explore the region with Guided Tours or dive into adventure with organized cenote diving activities.
Only a short drive from Cancun International Airport, Pacha Tulum offers a Convenient Escape with shuttle services available. Book now for an unforgettable experience in Tulum.
Get an instant AI answer about amenities, location, dining and more.
Select your dates
Choose your check-in and check-out dates to see available rooms and live rates.
Please note that American Express is not accepted. Guests are welcome to pay in cash at check-in, dollars or pesos. When paying by credit card, there will be an added fee of 5% to the total amount.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Some comments indicated issues with noise and moisture, affecting the overall perception.
The staff was frequently described as friendly, helpful, and attentive.
Many reviews highlighted the convenient and attractive location of the hotel.
Most rooms were deemed spacious and comfortable, despite some soundproofing complaints.
Several amenities were mentioned as lacking, including more kitchen utilities.
Guests noted a good price for the services offered, despite some concerns about breakfast.
Lack of breakfast service impacted the perceived value.
Overall satisfaction was generally high, with room for improvement in certain areas.
Karem Ramirez
couple · Aug 2026
Il personale è davvero gentile.
Le stanze però non sono come nelle foto, sono datate ( il divano era squarciato, le lenzuola macchiate, gli asciugamani non erano più bianchi ma grigi). Pulizia non molto approfondita.
Jose Miguel
solo_traveller · Aug 2026
el trato del staff super agradable y el patio precioso con la piscina
las bicicletas del alquiler estaban en mal estado
Rosa Alessia
extended_group · Aug 2026
“Non ci riandrei”
Staff gentile
Posizione ni
Valerio
couple · Aug 2026
Buona posizione, è appena si arriva in città, non nella zona degli hotel. La signora della reception ci ha dato preziosi consigli per evitare di pagare il "jaguar park" per accedere alla zona archeologica.
La piscina c'è tanto per dire che c'è.