Sabrina
couple · Aug 2026
“Lovely stay”
Perfect location clean
They tried to charge me when I had already paid via booking
Very Good
5,553 reviews
What guests liked
Could be better
Convenient Location: Situated next to Greenwich Train/DLR Station, the 4-star Novotel London Greenwich is a short drive from the O2 Arena, making it an ideal choice for travelers attending events.
Modern Amenities: Enjoy private onsite parking, a fitness centre, and a stylish restaurant at the hotel. The bright bedrooms feature air cooling systems, flat-screen TVs, and complimentary WiFi, ensuring a comfortable stay.
Leisure Facilities: Unwind at the fully equipped fitness centre, steam room, and relaxation area. Explore nearby attractions like Greenwich Park and the Royal Observatory, or take a short walk to Greenwich Pier for a scenic river view.
Book your stay at Novotel London Greenwich for a perfect blend of convenience and relaxation.
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Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. This includes access to video games, baby equipment and a healthy kids menu. Families also get late check-out on Sundays (until 17:00). A deposit may be required at the property.
Some negative comments about the dated condition and need for refurbishment.
Staff described as friendly, warm, and efficient across multiple reviews.
Convenient location with easy access to local attractions.
Room quality brought down by hot room issue; however, overall room issues were less frequent.
Bar and breakfast facilities were well received.
Overall value perceived as good despite some minor complaints.
Afternoon tea and breakfast received positive remarks, but variety of food could be improved.
Overall positive experiences highlighted by many returning guests.
Sabrina
couple · Aug 2026
“Lovely stay”
Perfect location clean
They tried to charge me when I had already paid via booking
John
family_with_children · Aug 2026
“Zero customer service”
Trying to contact Hotel! There appears to be no way of speaking to anyone at the hotel and they do not respond to messages left on their answering service. There appears one out of ten score is solely for not being able to contact them.
Leticia
couple · Aug 2026
The beds were really comfortable and it was in a great location to get to the o2
VASILIS
family_with_children · Aug 2026
“Εξαιρετική τοποθεσία και πολύ καλές παροχές.”
Όλα γενικά είναι σε πολύ επαγγελματικό επίπεδο
Την πρώτη από τις δύο ημέρες τις διαμονής μας προέκυψε ένα πρόβλημα στην κουζίνα του ξενοδοχείου και δεν μας παράσχέθηκε ζεστό πρωινό.