Novotel London Excel

I love the lovely gardens in front and the view, the beds were comfy definitely needed after walking around all day, room was perfect!

Bit out the way and when the only lines that go there were closed so that can be a nightmare but it's through no fault of the hotel or tube just a heads up.

“It was ok”

We had a really nice there.

The room was a little dusty. There were only 2 plugs in the whole room.

“Good place to go explore the city, if you are getting it a a good price”

+The room is big, the bathroom is huge, the cot for children was wide enough to squeeze a third one if needed :) +Very friendly staff, with a luggage room if you are checking out earlier than your flight. +The location is nicer than expected for something called occasionally "The Docks". Basically there is a small neighborhood of new tall apartment buildings, with hotels and small shops and some restaurants, right in front of the Exposition Center, with Metro line in close vicinity. It was also surprisingly quiet. +Because the waterfront is, actually, a sort of lagoon, we had none of that smell usually associated with a river as dirty as Thames can be. During the weekend there were even some water sport activities. The waterfront was great for promenades, and the hotel's own first floor balcony that openes to the water was a great place to relax. +There are two shops opened nearby until midnight and a small Tesco +The local police patrol car is usually parked in front of the hotel, so extra points for "feeling safe" +The planes landing at the London Airport pass over the waterway and make for a nice view

-You are surprinsingly far from downtown. Far enough, in fact, that even from the cable car you cannot see any of the landmarks because of the distance and the high-rise building on Thames banks. -The Metro station is in the 3rd price zone, so the daily cap for using the Tube is 10,50 pounds, and in most cases involves at least one line switching. -This is more of "restaurants and pizza places" than "pubs and disco" (meaning "I don't remember seeing any pub and disco"). -If you are a very light sleeper ask for a room facing the road, not the water, as those planes landing at the London Airport are low enough to be heard. -As I found to be the case in most of London, the wifi (although good) was unsecured, with no option to have a secured connection (not even paid).

“Disappointing”

Location was very good for our needs. Outside terrace area excellent

Twin room no 201 was tired looking. Bathroom needs updating. No tissues in bathroom, and tea and coffee facilities were not replenished for arrival.