Grand Hotel Kissimmee alla celebrazione

Quiet ...staff nice...food was good...rooms nice ..air conditioner worked good ...pool was nice and warm . Close to disney

The pool walls need to be cleaned scrubbed .. understandable how warm it is out ..still clean and nice ..

“Comfortable but no shuttle to Disney”

Great location with a comfortable bed for the night.

We had booked with the expectation that there would be a shuttle to Disney based on the Q and A on booking.com. Unfortunately, when we arrived we were told there was no shuttle.

“Very disappointing—poor cleanliness, unprofessional service, and nothing like the online photos.”

The location área.

My experience was very disappointing and did not match what was advertised online. The property looks very different in person than it does in the photos. From the moment I arrived, there was a great deal of confusion at the front desk. I was mistaken for another guest, and the staff did not appear to be organized or confident in what they were doing. Unfortunately, this did not create a good first impression. The carpets throughout the hotel were extremely dirty, and the hallways had a strong musty odor. The bathroom floor appeared to have urine stains and did not seem to have been properly cleaned. The carpets inside the room also felt very dirty. The bathroom doors were dirty, with visible mold and corrosion on the door hardware. The amenities were also below expectations. There was no hand soap provided—only shampoo and small bar soaps. When I checked out, the front desk employee’s appearance was also concerning. Their clothing was noticeably wrinkled and unkempt, which did not reflect the level of professionalism or presentation I would expect from a property that charges resort fees. In my opinion, the property does not resemble a resort experience at all. Overall, the hotel was not clean, did not meet the expectations created by its online advertising, and is in need of significant maintenance and improvements. I was very disappointed with my stay and would not choose to return or recommend this property to others.

“I enjoyed my stay with this Nobile Hotel family.”

Nice location and close to ESPN Sports Complex. A relaxing environment for our team.

The pizza was not what I expected, and other dining establishments were relatively close.