Sally
couple · Aug 2026
“Stylish stay in Madrid”
Great shower and bed Excellent breakfast Close to gardens and museums and transport
Very Good
5,023 reviews
What guests liked
Could be better
Historic Building with Modern Comforts
NH Madrid Nacional, located in Madrid’s Art Triangle, offers a unique stay in a historic building overlooking the Botanical Gardens. The air-conditioned rooms, equipped with free WiFi and a pillow menu, provide a comfortable retreat.
Culinary Delights and Spectacular Views
Indulge in a delicious breakfast with city views at the on-site restaurant. For a taste of local cuisine and wines, visit Tablafina Restaurant and Bar in the lobby. Room service is also available for a cozy night in.
Convenience at Your Fingertips
With a 24-hour front desk and car rental services, your needs are always met. Additionally, on-site parking is available for a hassle-free stay. Book your stay at NH Madrid Nacional for an unforgettable Madrid experience.
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The name on the credit card used for the booking should correspond to the guest staying at the property. Please note that pets are only allowed upon request and subject to approval. Property can only accommodate pets with a maximum weight of 25 kg or less. Pets will incur an additional charge of €25 per pet per night. A maximum of 2 pets is allowed per room. Guide dogs free of charge. Please note that for security reasons, no hotel within our group will ever request personal details, credit card information, or any other confidential data via messaging apps (including WhatsApp) or unofficial channels. If you need any clarification, please contact the hotel directly through our official communication channels. A deposit may be required at the property.
Presence of hair in the bathroom and reports of bugs indicate cleanliness could be improved.
Staff received various compliments for their friendliness and helpfulness.
Consistently praised for its proximity to public transportation and key attractions.
Room sizes vary and some were noted as small; however, many found the rooms comfortable.
Amenities were noted, but some, like the fitness room, did not meet expectations.
Some perceived the pricing as high relative to the room quality and amenities provided.
Breakfast was good but some felt it wasn't up to the standard of other hotel offerings.
Overall experience was positive with many reporting a willingness to return.
Sally
couple · Aug 2026
“Stylish stay in Madrid”
Great shower and bed Excellent breakfast Close to gardens and museums and transport
Gabriela
couple · Aug 2026
“Extremely disappointing communication”
Very disappointed with the hotel’s complete lack of communication. I tried to arrange a surprise through Booking, called twice, and sent an email — no response through any channel. For such a high-priced hotel, I expect at least basic communication and customer service. Not answering the phone, emails or Booking messages is simply unacceptable.
Hua
family_with_children · Aug 2026
“非常赞”
酒店位置非常好 大唐服务人员热情 帮忙解决问题
暂时没有
Artak
couple · Aug 2026
“Enjoyable stay in excellent conditions”
Perfect location with excellent service and staff
Complement drinking water only for first day