Sofia del Carmen
solo_traveller · Aug 2026
Ubicación, limpieza, atención del personal , café gratis a los madrugadores .
Very Good
3,362 reviews
What guests liked
Could be better
Convenient Location
NH Madrid Atocha is conveniently located opposite Atocha Railway Station, making it easily accessible for travelers. The hotel's proximity to the Caixa Forum and Reina Sofía museums adds to its appeal for those looking to explore the cultural side of Madrid.
Modern Amenities
The bright and soundproof rooms at NH Madrid Atocha are equipped with modern amenities such as air conditioning, a 40-inch TV, pillow menu, safe, and minibar. The private bathrooms feature a rain-effect shower, toiletries, and a hairdryer, ensuring a comfortable stay for guests.
Additional Services
In addition to the comfortable accommodations, guests can enjoy complimentary newspapers at the reception and take advantage of the hotel's laundry service. The proximity of Retiro Park and Atocha Metro Station further enhances the overall experience for visitors.
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The name on the credit card used for the booking should correspond to the guest staying at the property. Please note dogs and cats are allowed, max. weight 25kg. A charge of 25€ per pet and per night will be applied (max. 1 pets per room). Guide dogs free of charge. Limited availability, please contact the hotel before booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
General consensus indicates that rooms are very clean.
Many reviews highlight personalized and friendly service.
Location is highly praised for convenience to Atocha station.
Some guests felt rooms were small and cramped.
Amenities include complimentary items but can be limited.
Guests noted high price for room size affects value perception.
Breakfast quality is noted positively, though some could improve layout.
Overall positive impressions with minor critiques.
Sofia del Carmen
solo_traveller · Aug 2026
Ubicación, limpieza, atención del personal , café gratis a los madrugadores .
Peter
couple · Aug 2026
“Disappointed”
They changed the room for us eventually
The room smelt, it was stale smell. It was like sewage. I have asthma I couldn’t breathe. We asked them to have a look while we were out. They sprayed air freshener. The smell got so bad I could hardly breath. They changed our room. The whole hotel smells. But the room was terrible
Adrian
extended_group · Aug 2026
“Muy buena”
Ubicación
Nada
Carlos
solo_traveller · Aug 2026
“Hotel cercano”
Hotel agradable, sencillo al lado del metro y de la estación para una fácil conexión con la ciudad.
Estuve una noche y todo bien.