Name: Moonshine Hotel
Address: Playa del Carmen, mx
Price range: from 39 USD
Rating: 8.6

8.6 · 422 reviews

Cleanliness7.8

Multiple reviews indicated low cleanliness, with mentions of hair in bathrooms and wet clothes due to humidity.

Service9.3

Service was generally described as friendly and accommodating despite some negative feedback.

Location9.3

The hotel's location near the beach and entertainment was praised by multiple reviewers.

Room Quality7.3

Rooms were generally considered old and in poor condition with low comfort levels.

Amenities8.8

Amenities were acceptable, though some would have preferred more options.

Value for Money8.7

Considering the price, guests felt the deal was reasonable, despite some issues.

Food and Beverage8.8

Food and beverage services were not explicitly reviewed, thus standard quality for this hotel tier.

Overall Experience8.9

Overall experience varied; some guests enjoyed their stay while others faced significant issues.

Ma Del Refugio

solo_traveller · May 2026

1.0

La habitación limpia

Demasiado ruido, toda la noche! No puedes descansar para nada

Lucia

extended_group · May 2026

6.0

“vacaciones en playa del carmen”

Excelente ubicación, amplia la habitación y el servicio de limpieza fue muy bueno, contabamos con un 7eleven al frente, farmacia a una cuadra y a una cuadra también de la 5ta avenida.

Tuvimos la mala experiencia de haber reservado una habitación y al llegar nos dieron una de diferente valor (menor) y que no se asemejaba a lo que habiamos pagado, luego de reiterados reclamos nos hicieron el cambio de habitación (luego de varios días ya hospedados) fue una situación que no estaba dentro de nuestros planes.

Jose Luis

solo_traveller · Apr 2026

10.0

“Perfect location”

Very good location, the room was clean, the staff was friendly too was a good experience staying there.

Perfect hotel if your purpose is to be close to the bars and spend time with your friends ( can be loud due to the location )

ANDREA

extended_group · Apr 2026

8.0

“MOONSHINE HOTEL”

POSIZIONE FRIGO GIGANTE DOCCIA SEMPRE CALDA STAFF

UNICO NEO, ESSENDO VICINISSIMO ALLE DISCOTECHE LA MUSICA ATTACCA ALLE 20:30 FINO ALLE 5 DEL MATTINO.. QUINDI SE UNO HA IL SONNO LEGGERO MEGLIO ANDARE ALTROVE.

Moonshine Hotel

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8.6 · 422 reviews