Antonello
family_with_children · Aug 2026
“Great Location”
Location, location location
N/A
Very Good
4,081 reviews
What guests liked
Could be better
Luxurious Accommodations in Madrid's Salamanca District
Exclusive "The Level" Services
Indulge in the ultimate luxury with private access to The Level Lounge, offering premium drinks and snacks in an elegant setting. Enjoy personalized services like private check-in, buffet breakfast, and superior amenities.
Culinary Delights and Fitness
Start your day with a varied buffet breakfast and savor modern cuisine at the Arado Restaurant. Stay active at the fully-equipped gym or host successful events in our 11 meeting rooms.
Convenient Location and Access
With metro stations nearby and easy access to the city center and major motorways, exploring Madrid is a breeze. Don't miss the chance to experience luxury and convenience at Melia Madrid Serrano.
Get an instant AI answer about amenities, location, dining and more.
Select your dates
Choose your check-in and check-out dates to see available rooms and live rates.
All cots are subject to availability. Please note, when booking more than 9 rooms, different policies and additional supplements may apply. Please note that guests must present the credit card used to make the reservation on arrival. The hotel has air conditioning or heating depending on the season.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Wed, Sep 16, 2026 until Thu, Dec 31, 2026 A deposit may be required at the property.
Some reviews mention issues with cleanliness in rooms.
Staff is often described as attentive and friendly.
Multiple reviews praise the excellent location of the hotel.
Rooms are noted as comfortable but occasionally small.
Amenities are generally good, but there are occasional issues with the bathroom.
Mixed feelings about pricing; service should uphold standards.
Food, especially breakfast, receives positive feedback.
Overall, guests express a positive experience with minor complaints.
Antonello
family_with_children · Aug 2026
“Great Location”
Location, location location
N/A
Elisabeth
couple · Aug 2026
“Plusieurs courts séjours. Toujours satisfaites !”
Très propres. Chambres pratiques. Calme. Beaux espaces de restauration. Très bon rapport qualité/prix. (Attention aux périodes chargées à Madrid les prix montent beaucoup dans tous les hôtels ! )
Quendaline
solo_traveller · Aug 2026
Beautiful room, excellent service. Friendly and helpful staff. Food was great
Nothing
Ana
solo_traveller · Aug 2026
The hotel was great allround. I specifically appreciated the gesture of the special gift for my birthday. Very thoughtful. Thank your very much HMS.