Juan
solo_traveller · May 2026
“Falta de mantenimiento del hotel”
Las cabañas distribuidas entre la vegetación
El aire acondicionado no funcionaba
Very Good
1,175 reviews
What guests liked
Could be better
Luxurious Accommodation
Maya Tulum By G Hotels, located in the heart of Tulum, offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Guests can unwind in comfort and style during their stay.
Relaxing Facilities
Enjoy a range of facilities including a fitness centre, indoor pool, and a garden to relax in. The hotel also features a restaurant and bar where guests can indulge in delicious meals and drinks.
Convenient Location
Situated in the Zona Hotelera district, Maya Tulum By G Hotels is just steps away from South Tulum Beach. With Tulum Archeological Site and Parque Nacional Tulum nearby, guests can easily explore the local attractions.
Book now for an unforgettable stay at Maya Tulum By G Hotels!
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
Several mentions of dirty facilities and uncleanliness.
Mixed reviews; while some mentioned poor service, others found it satisfactory.
Many compliments on the beautiful beachfront location.
Varied experiences; some found rooms spacious, but noted issues with lighting and maintenance.
Basic amenities mentioned; issues with maintenance and cleaning noted.
Multiple comments about the high cost not matching the service level.
Some positive notes on food quality, while breakfast options were criticized.
Commonly enjoyable stay, with varied experiences leading to a decent overall satisfaction.
Juan
solo_traveller · May 2026
“Falta de mantenimiento del hotel”
Las cabañas distribuidas entre la vegetación
El aire acondicionado no funcionaba
Kooki
solo_traveller · May 2026
המקום יפה
חוף ים מלוכלך, החדר לא ממש נקי
Paulina
solo_traveller · May 2026
Beautiful great location
Old rooms ,really different from the pictures
Rajaa
couple · May 2026
“A fuir”
Le personnel assez sympathique compréhensif
La publicité mensongère qui dit que nous avons accès à la plage mais qui est infecté de sargasse nocif pour la santé au pied de notre chambre donc baignade impossible. Nous n’avons pas été mis au courant de l’indisponibilité de la page auxquelles cas nous aurions fuis cet hôtel. pas l’odeur nauséabond domine l’hôtel telle un nuage ,Le manque de sécurité dans l’établissement au moment de notre arrivé de nous demandez de signé une décharge en cas de vol de qui ne met pas entretenue confiance pour le séjour .Piscine sale pas entretenue , eau salée impropre à la consommation. Eau filtre facturer alors que l’eau n’est pas potable sur place. Très mauvais expérience nous sommes partis avant la fin de notre séjour