Loch Tulum Condos by BUnik

“Hotel muy comodo en Tulum con alberca privada”

Muy cómoda la habitación, con piscina privada y aparte la alberca grande, lo unico es que esta medio escondido pero aun asi es buena su ubicación

Un hotel relativamente nuevo, un hotel demasiado bonito, muy cómodo las camas y facilidades, se encuentra en el centro de Tulum, muy fácil acceso y la recepción muy amables. La mejor opción para hospedarse.

The property is extremely cheap, and it is truly what you pay for. The hotel has no warm water in the shower, no iron or other essential “hotel items” but the employees are extremely considerate and helpful. Construction is happening consistently and while not disruptive there are random workers walking around the premise. The pool is very clean and the hotel overall is very empty which is nice. It is a bit far from the beaches and hotel zone so I’d recommend a rental scooter or ATV which you can rent from the premise. It is close to the downtown area but very safe and convenient

“Very inconvenient. ”

Sadly I can’t give this hotel a good score. When I arrived I was greeted at the front. The gentleman checked me in no problem. But then could not get my credit card to work to pay. Tried twice. I’d had no problems anywhere else using the same card so I think it’s a problem with the machine or the connection. Then we agreed I’d pay later. I was then given the key for a room on the 4th floor. No elevator. No bellmen. I had to drag my bags up about 9 sets of stairs at the very far end of the building. Then, at the top, about to die, I had to walk all the way back to the front of this very long building. I had requested a lower floor but I did not check to see if there was an elevator. Once in the room the issues started. The WiFi is spotty. Tried to call the desk. Doesn’t work. Tried to WhatsApp the main number. No one responded. Could not reach anyone by several methods. That would be bad if you had an emergency. Then I never saw the man again. I left messages that I was checking out early on my departure date to catch my flight. No response. He called after I’d left the country and I paid him, no problem. I wouldn’t try to skip out. But it’s not a place I’d ever stay again. If you like running up and down a bunch of stairs each trip then enjoy.