Le Meridien New York, Central Park

“Dated and disappointing.”

This hotel does not feel at all like a true Le Meridien-branded hotel. It is dated and disappointing. Even in a junior suite the room was small, quite dark even during daytime, unclean (absolutely filthy windows) and poorly set for new standards. Mini-bar was randomly set right in the middle of the room for some reason and totally empty. No usb or usb-c dockets on the nightstands. The bed was comfortable though and the bathroom ok. We asked to change rooms upon arrival and had a tough time getting this done although a similar alternative was available, which we ended up getting after jumping through lots of hoops and threatening to move to a different hotel altogether. Clearly, had we known we would not have picked that hotel for our stay. Le Meridien is a brand known for a certain level of excellence internationally. This is not the case here. To finish on a positive note, the main perks of the hotel are: (i) the location, which is right next to Central park and (ii) some of the staff that was super friendly (shout-out to Carlos for instance for his daily cool attitude and friendly rapport during our stay).

“Décevant pour un Méridien”

La localisation

La taille et la propreté des chambres L'organisation et répartition étrange des chambres dans l'hôtel Avoir été obligé de hausser le ton pour avoir une chambre de meilleure qualité dans la même gamme et pour le même prix Des articles de chambre prévus pour une personne alors que nous étions 2 En plus, j'ai contacté 2 fois blessé service client booking pour Un changement d'hôtel.... 0 réponse .... Un piètre service

“Warm and Professional Hospitality”

First time staying at Le Méridien New York, Central Park while in the city to collaborate with my colleagues for work. What really stood out to me at this property was the A++ customer service. From the moment I arrived, Ricardo greeted me right away and assisted with my bags. This was followed by a very warm and genuine welcome from Melissa at the front desk, who gave me an intro to the property and promptly checked me in. The entire process was smooth and pleasant. Having traveled to New York frequently for work since 2022, I especially appreciate some peace and quiet in the evenings, something I’m used to back home in California. The hotel was very accommodating with this request, which I really appreciated especially after a long workday. Brian at the front desk and Asimina from the concierge team were also very warm and courteous, and always happy to offer their assistance to guests whenever needed - they are true professionals. I also want to recognize the GM, Mr. Scarpa, who took time out of his busy schedule to personally reach out and make sure everything was alright. The GM’s gesture was sincere and attentive, and it was clear that he and his team cares about the guests staying at the property. I stayed in a one-bedroom suite overlooking part of Central Park. The room has an interesting mix of traditional and modern European design elements, with separate living and bedroom areas divided by a sliding door. For me, this worked m well — I could take virtual calls in the living area and still have a separate space to rest and unwind. Overall, a very pleasant first stay. I would highly recommend this property for both work as well as leisure travel, and most importantly, thank you to Ricardo, Melissa, Brian, Asimina, Mr. Scarpa, as well as Director Jeremy, Carlos and Eduardo and the rest of the team for the warm and professional hospitality.

Ubicacion

Piezas chicas, sin desayuno incluido