Le Méridien Mexico City Reforma

“Check in and check out was very poor. Staff needs more training. Location is good but properry is a”

Check in and check out was very poor. Staff needs more training. Location is good but properry is a bit worn and can use an update

Check in and check out was very poor. Staff needs more training. Location is good but properry is a bit worn and can use an update

“Bonito pero frío”

El personal es muy amable. Todo queda muy cerca y es muy cómodo y las habitaciones amplias y limpias

Que hace mucho frío en los cuartos y la calefacción no ayuda porque tiene un límite de temperatura

“We had a great time. We enjoyed our stay.”

We enjoyed our week's stay at Le Meridien Reforma. Our remodeled view room on the 16th floor was beautiful! It had a living room, separate bedroom with king bed, kitchenette and spacious bathroom. We loved the pool and jacuzzi and used the gym almost daily. We had a delicious brunch at La Glorioso Restaurant and frequented The Latitude Bar in the evening. There was even a very good singer one night and we enjoyed her music. Every member of the staff was excellent! They were so friendly and helpful. Victor and Vanessa at the Concierge desk gave us so many great suggestions for museums, restaurants, tours, etc. Without them we would have been lost. Also, I would like to complement Rosario for her detailed and thorough cleaning of our room. We will remember with fondness this great hotel. Pedro was a great waiter at La Glorioso Restaurant and he was also an excellent bartender at the Latitude Bar. He was so friendly and remembered us on our second visit. Johan Maldonado was our waiter twice at La Glorioso Restaurant. He was very attentive to all our needs. He served us promptly and returned frequently to see if we needed anything. He's a great addition to the staff at La Glorioso. Big shout out to Jose Henaro for being such a great bartender. He served us with kindness and made us some great drinks. He was fun to talk to and always had a smile on his face.

“The worst Le Meridien hotel I ever stayed in.”

Location

The shower faucet was installed wrong. You should turn left for hot water but instead in their newly renovated room, you have to turn right for hot water. Plus, their down stairs restaurant was the worst 5 stars hotel restaurant I have ever had. Stay away. The worst part was their room service was Under staff. They wouldn’t clean my room till 4 pm which I just make it back from my daily sightseeing and inconsistent on their cleaning.