Le Meridien Istanbul Etiler

“BAD EXPERIENCE”

We had a reservation-related issue at the hotel and were already under considerable stress when we were offered what was presented to us as the “most suitable” room. We later discovered that this was actually one of the highest-priced rooms in the hotel. Unfortunately, Yasin Bey’s approach gave us the strong impression that he was taking advantage of the stressful situation we were in and trying to sell us a much more expensive room. As we were travelling with our two-year-old son and did not want to prolong an already stressful situation, we agreed at the time. However, once we settled into the room, we realised that the bed was actually smaller than the one in a room we had stayed in previously. Since we were already familiar with the hotel and knew that the other room had a larger bed, we requested a room change. We were then moved to a lower-priced room, which, despite being cheaper, was actually much more comfortable and suitable for our family with a young child. Unfortunately, during the following days, our requests for housekeeping and an extra bed were often handled late and incompletely. We would, however, like to acknowledge that Gürkan Bey subsequently made an effort to assist us and tried to resolve some of the issues. Overall, however, Yasin Bey’s approach during the reservation and room-selection process left us with a serious lack of trust. We were left with the impression that his primary motivation may have been to make a commission or other financial benefit from the sale, rather than genuinely recommending the most suitable room for our family. His subsequent comments regarding us being charged the same rate also added to this concern and made the situation feel even less transparent. Had we not stayed at this hotel before and therefore not known the difference between the rooms, we believe this experience could have left us with a very different impression of the hotel overall. Unfortunately, we were disappointed with this stay, particularly with the sales approach, the speed and completeness of service, and the way our requests were handled.

“Stunning hotel and friendly staff”

I stayed here for four days whilst attending a conference in Istanbul. Upon my arrival I was greeted by very friendly staff who took my bags for me, which I found really helpful after a long day of travelling. Check in was very easy and the staff were very welcoming. The room was stunning. I had a corner room on the 10th floor which had lovely views of the city. The room was also spotlessly clean. There was a lovely large bathtub, a cubicle shower with an overhead shower and a toilet in another cubicle. The bathroom was a very generous size and had a lovely sized mirror as well as a small facial mirror with a light, which was perfect when applying makeup. There was a desk and chair, which was great for when I was preparing my conference presentation, as well as a really comfortable blue chair which I used for reading. The bed was enormous and very comfortable. There is a spacious wardrobe, with an internal light and an iron. I especially appreciated the personalised welcome message in the Tv when I arrived. Rooms were cleaned thoroughly everyday and fresh towels were always left. The minibar was well stocked with a verity of drinks and snacks that were all quite reasonable in price. There is also complementary water. There is an outdoor and indoor pool as well as a spa. I did not get chance to use these but the colleagues I traveled with did and they were very satisfied with these facilities. I had breakfast in the hotel every morning. There was a nice selection of food available, I would have liked to have seen more ingredients labelled though. I ate in the restaurant once and the food was very nice. I had a pasta dish. I also had a meal in the sushi bar attached to the hotel, which was exceptionally nice. I did visit the rooftop bar, which had a good drink selection as well as some stunning views of the city. I was also fortunate enough to have access to the exclusive club lounge. This was a lovely quiet space with a small, but good selection of food and drinks. There were also some lovely views of the city from here. I did have an issue with the safe in my room and once I had locked it it would not open. I let reception know and they sent someone up to try to fix it, which didn’t work. They then sent an engineer to try to sort it but this also didn’t work. Finally, the engineer brought a new safe into the room, which did work. The issue was sorted very quickly and the staff were great. Especially Mikel who was the engineer fixing the safe. Overall, I really enjoyed my stay here and would definitely recommend it and I would definitely return to this hotel if I came back to Istanbul. The only downside is that it’s a little far out however, there are always plenty of taxis about and there is a complementary shuttle bus to a shopping centre. Finally I would like to say a big thank you to Majid on reception who was so lovely and helpful throughout my stay.

Excellent gym and spa facilities, superb breakfast!

Nothing

“Ottima struttura”

- Letto comodo - Camera ampia - Ottimo rapporto qualità prezzo - Pulizia - Ottima colazione - Bella vista - Bei servizi inclusi - Ottima rete WiFi - Staff gentile

Ho trovato un po' cari i prodotti del frigobar (7 euro un pacchetto di patatine chips)