Lalahan

“Pay attention to 'Turkish upgrade'”

Pay attention: Hotel Lalahan consists of two hotels: Lalahan Hotel (nice and clean) and Ilkay Otel (terrible). We bought a package from the Turkish Airlines website that included flight tickets and a hotel stay. We selected Lalahan Hotel. When we arrived, the receptionist told us we had received an upgrade. However, when we entered the room, we found it smelled strongly of mold, the furniture was damaged, and the room was dirty. The smell was especially difficult to tolerate because our son has asthma. We were sure that our reservation was for Lalahan Hotel, as stated in our booking confirmation. We asked for another room, and the next day a different receptionist offered us a new one. The new room was much better—clean, with a pleasant smell and nice furniture. That was when we discovered that there are actually two hotels managed as one. We are not sure why they tried to mislead us, but this is why I strongly suggest paying close attention to these details.

Temiz odaları konumu güleryüzlü personeliyle gerçekten konaklamada nokta atışı

room and bathroom

Lalahan otelde konaklama imkanı bulamadık. Zira bize ayrılan odalarda teknik bir problem vardı... Ancak işletmenin yakındaki diğer otelinde bizi misafir ettiler. Otel hizmet, konfor ve güleryüzlü personel olarak gayet yeterliydi. Teşekkür ediyroum.