Good
200 reviews
Calle 2 Norte, entre 5a Avenida y ZFM, Playa del Carmen
What guests liked
Could be better
Beachfront Paradise at Hotel Kay
Luxurious Amenities: Hotel Kay offers a hot tub, sun terrace, and air-conditioned rooms with private balconies and partial sea views. Enjoy free Wi-Fi, flat-screen cable TV, and a safe in each room, along with complimentary toiletries in the bathrooms.
Prime Location: Situated next to the beach and a short walk from the vibrant 5th Avenue, Hotel Kay provides easy access to a variety of shops, restaurants, and bars. Explore the lively atmosphere and immerse yourself in the local culture.
Convenient Accessibility: With proximity to Playa del Carmen Bus Station, Cozumel Island ferry terminal, and Cancun International Airport, Hotel Kay ensures a seamless travel experience for guests. Book your stay now and indulge in a beachfront getaway at Hotel Kay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Gareth
solo_traveller · Jul 2026
Location is excellent Junior suite had excellent beach views. The place is right at the beach When we raised that our shower had no water, no pressure or no shower head they did fix it within 24 hours.
The aircon doea not work ao absolutely boiling. The bathroom in the junior suite was so run down . The water prwssure doesnt work. Cant shower. Facility is old.
Ramin
extended_group · May 2026
Old building. Bad odor in the room.
Robert Tennyson
solo_traveller · May 2026
Staff friendly. Room comfortable. Location perfect and extra special.
Wanted to stay longer...
Rosario
family_with_children · Apr 2026
“Acogedora, tranquila”
La ubicación excelente
No funcionaba la tina de hidromasaje, falta reparar detalles en las ventanas para abrirlas con confianza