Kanan Tulum Árbol, Terraza, Club de Playa y Spa - Solo Adultos

“Exotic place, good for a night or two.”

Exotic, beautiful, artistic, blended with nature, unique pool. June had few guests, pool was all ours.

Bad coffee, expensive drinks, sarcasm prevented beach fun.

I really liked how beautiful it was. Very pretty beach and rooms.

Everything that you eat or drink there is very expansive and very loud all day and night

“Would not recommend this hotel and will not be returning”

The rooms themselves are quite unique and beautiful

Much of the property still under construction which was not disclosed (ie pool half empty, pool bar being constructed). ‘Beach club’ playing obnoxious heavy bass music persistently even with 0 guests sitting outside and all that noise translating directly into the rooms. Very expensive prices and unwilling to be more competitive with other bars/restaurants so in 4 nights the bar/restaurant completely empty.

“Hotel was good for a short break. Food was excellent. Photos are deceptive. Well past its prime.”

Staff are very attentive and all of them know the menus (both for food and drinks) and ingredients. Nests are a great feature and not gimmicky. We had a fantastic meal for our Wedding Anniversary. There are enough restaurants and bars within walking distance. Plenty of beds around the pool and beach area. Good selection of drinks albeit very pricey. (but that's Tulum)

Beach club/restaurant closing around 5pm - before sunset - was a bit of a surprise. Photos from the website and Instagram clearly show the very best angles from a time long ago when the wood was looking in much better condition. They don't show what the reality is. The reality is the wooden infrastructure is far past its prime and the hotel has a dated feeling of good times long gone.