Very Good
4,300 reviews
What guests liked
Could be better
Luxurious Accommodation
Experience classic elegance in our air-conditioned rooms at Intur Palacio San Martín, each equipped with modern amenities and free Wi-Fi.
Exquisite Dining Options
Indulge in creative international cuisine at our restaurant, or enjoy a snack and drink at the stylish bar on-site.
Impressive Facilities
Relish in the grand marble lobby, stay active at the gym, and stay connected at the internet corner. Plus, don't miss the convenience of the original lift.
Immerse yourself in luxury steps away from Madrid's iconic landmarks. Book your stay at Palacio San Martín now for an unforgettable experience.
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When booking more than 9 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
There were significant concerns regarding bathroom odor, indicating a poor cleanliness perception.
Many reviews highlight the staff as professional and attentive, suggesting very high service quality.
Numerous mentions of excellent location, close to tourist attractions and convenient.
Rooms are described as clean and comfortable, though some mention small size.
Positive remarks about amenities like breakfast, but some noted a lack of a shower by the sauna.
Overall value perception is good, but some reviews suggest pricing may not reflect room quality.
Breakfast was generally appreciated, though it faced some criticism regarding variety.
Overall satisfaction noted with some minor issues, aligning with the target rating.
Pereira
couple · Aug 2026
“Hotel excelente, bem localizado, bom custo-benefício.”
Hotel excelente, interior bonito, muito bem localizado, fica em um pequena praça muito tranquila e silenciosa, a poucos metros de uma estação de metrô e próximo a Porta do Sol e a Gran Vía. As instalações são confortáveis, limpeza excelente. Equipe atenciosa e prestativa. Café da manhã muito bom, gostei das opções. Nossa estadia foi muito agradável.
Estava tudo ótimo.
Yamilette
family_with_children · Aug 2026
“Location! Location! Location!”
Perfect location - it's near stores, cafes, mall, supermarket and yet in a quite Plaza. The room was spacious, clean and with a view. I will highly recommend it. The staff was great! Thank you.
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Kristine
solo_traveller · Aug 2026
Mooi en proper kamer vriendelijke personeelsleden.. Dichtbij alles. We zijn heel tevreden. We kunnen ook verbinden met onze gsm met de tv, om films of muziek via YouTube.
Niks bijzonders.
Sergio
family_with_children · Aug 2026
La ubicación, si se quiere cerca de la Gran Vía y sus comercios, es excepcional. Mi habitación era espaciosa y con un pequeño balcón hacia la plaza hermoso. No usé el desayuno. El personal fue muy amable.