Maria del Carmen
couple · Aug 2026
“Genial”
La cama
Nada
Very Good
17,185 reviews
What guests liked
Could be better
Luxurious Accommodation
The Ilunion Alcalá Norte in Madrid offers stylish and spacious rooms equipped with modern amenities like a 43'' flat-screen TV, free WiFi, and a work desk.
Accessibility and Inclusivity
This hotel goes above and beyond by providing accessible rooms for guests with reduced mobility, auditory, and visual impairments. Everyone is welcome to experience the comfort and convenience this hotel has to offer.
Delightful Dining Options
Indulge in a delicious daily breakfast at the Alcalá’s restaurant, with options for à la carte and daily menus. During summer, dine on the outdoor terrace and enjoy special menus for guests with dietary restrictions.
Book your stay at Ilunion Alcalá Norte for a memorable and inclusive experience in Madrid.
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HM-4390 The property reserves the right to pre-authorize the credit card provided for the total amount of the reservation as a guarantee. When booking more than 9 rooms, different payment and cancelation policies and additional supplements may apply. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. Pets is allowed under availability with the hotel. Supplements per night apply. Guests should contact the hotel to check and confirm availability of this room type. Once at the property, guests will receive the rules of access, which must be read and approved. Pets are allowed with a surcharge of 35 EUR per pet/night. A deposit may be required at the property.
Some complaints about hygiene, particularly with poor room conditions.
Staff is consistently mentioned as polite and attentive, contributing positively to the overall experience.
Ideal location noted for its proximity to city center and airport.
Mixed reviews; some rooms described as comfortable while others have issues with amenities.
Good amenities mentioned, including breakfast variety and cafeteria.
Perceived as good for the price, but some disappointment reported.
Positive remarks on food quality and variety, especially breakfast.
Generally positive, with some areas for improvement.
Maria del Carmen
couple · Aug 2026
“Genial”
La cama
Nada
FEIFEI
family_with_children · Aug 2026
“额外的一些费用没有在客户预定酒店之前通知。”
因为我有一条狗,我希望我的假期能带着它,这家酒店是我搜索到能携带宠物的,所以我选择了这家酒店,而且我之前也住过,在平台上预订的时候没有提前告知另外收费和价格。可当我到了酒店办理入住的时候前台的员工看到我有一条狗并没有说什么,我回了房间放完行李当我准备出门的时候她再一次看到我带着狗狗的时候就说需要另外收费,并且费用35欧一天,我对此非常不满,顾客在预定之前为什么没有事先通知,并且收费这么贵,这样的费用我可以另有安排,西班牙有太多酒店和民宿接纳宠物不收取任何费用。35欧这么高的费用我可以寄养在朋友家里根本没有必要带在身边。酒店在我预定的时候就清楚我的选项和需求,没有提前告知对我的度假安排造成影响,我对这点非常不满。
angelica
solo_traveller · Aug 2026
“LOS DETALLES CON LOS PERROS ME ENCANTO!!”
La simpatia de la gente
Todo perfecto
Bermúdez
couple · Aug 2026
La habitación muy cómodo y linda