Hyatt Regency Lisbon

“Completely blown away!”

The Hyatt Regency at Lisbon was a great deal with points, so I wasn't expecting much. We went in expecting it to be a mid-level property, but it was well beyond expectations. The staff were welcoming, kind, and helpful. The rooms were stunning and spacious. The entire hotel was a decor inspiration, and I even took photos for a future bathroom renovation. The location especially, close to the water, multiple groups of cute shops, very very walkable, and near multiple important office buildings, was a relief. I came with hopes of a clean bed, and I left very impressed with the hotel and with Lisbon in general. I highly recommend! *We didn't have a chance to try breakfast, but both the cafe and dinner were very delicious and had multiple vegetarian options - tricky in Portugal.

“Does the job well!”

Nice hotel with modern large clean rooms. Fantastic breakfast with plenty of choice. Location is a bit out the way but still ok. Only major let down was sadly my room had no towels in it and I had to ask 3 times to get a towel. Bar that I would recommend the property.

“Special mention to the staff”

Beautiful hotel but wish to give an extra special mention to Anna on the rooftop bar who looked after our group so well. Nothing was too much trouble and went the extra mile every night for all of us. A key member of staff should be highly recognised for her leadership and care of her customers. Another special mention to Bashy who continuously every day ensured we got any help needed with efficiency and speed. He continuously offered his knowledge of the area and help in any aspect during our time at the hotel. A very knowledgable member of staff who in my opinion should be in a managerial role as he is what every staff member should achieve to be. Rooms were spacious, food was impeccable and will definitely return. Thank you again!

“Okay stay, not quite 5 star.”

Clean, nice rooms, spacious, nice reception staff. Diogo was fantastic and took his time to explain to us and go through the city’s hidden food gems and places to visit.

A bit out of the centre, room service took almost an hour to bring drinking ice.