Vicente
couple · Aug 2026
Limpieza, staff, comodidad de la cama, el desayuno muy bueno
La vista a un patio Interior de la habitación
Very Good
605 reviews
What guests liked
Could be better
Luxurious Accommodations
Experience luxury in every detail at Hyatt Regency Hesperia Madrid, from the 65" flat screen TV with ChromeCast to the Nespresso coffee maker and rain shower in each elegant room. Enjoy 24-hour room service and complimentary WiFi throughout the hotel.
Gourmet Dining Experiences
Indulge in a variety of culinary delights at our unique dining options. From creative cuisine at La Manzana restaurant to signature tapas and cocktails at Mery Bárbola, and innovative gastronomic proposals at Dani García's restaurants, your taste buds will be delighted.
Breathtaking Views and Business Facilities
Unwind at our rooftop gym with stunning views of Madrid, or host meetings in our 9 versatile meeting rooms and business center equipped with modern amenities. With a prime location near museums, shopping, and public transportation, Hyatt Regency Hesperia Madrid is the perfect choice for your next stay.
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Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Please note that people under 18 years, can only stay if they present an authorization granted by one of their parents or legal guardians, or if they are accompanied by them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Reported issues with roaches and some comments about the room showing age.
Multiple reviews highlight the exceptional service from staff, particularly Jorge.
Good location near public transport and dining options, though not centrally located.
Generally comfortable rooms, but some complaints about the bathroom layout and wear.
Amenities are generally good, with breakfast options but some concerns on price and selection.
Good value considering location and service, though breakfast is noted as expensive.
Food experience received positive remarks, especially service quality in the restaurant.
Overall enjoyment highlighted by multiple guests, with solid recommendations.
Vicente
couple · Aug 2026
Limpieza, staff, comodidad de la cama, el desayuno muy bueno
La vista a un patio Interior de la habitación
Ephraim
couple · Aug 2026
“A good value for the money”
Friendly staff.
The facility is old - needs renovation.
GG34786
Family · Aug 2026
“A spectacular stay at the Hyatt Regency Hesperia Madrid”
Our trip to Madrid was remarkable not only due to the incredible sites and people of Spain but also because it was enhanced by the amazing team at the Hyatt Regency Hesperia Madrid. We experienced the coziness of a boutique hotel along with an incredible staff. The hotel is well maintained and the room was elegant. Our highest commendation to Eva who set the welcoming tone at check-in. David and Alberto were thoughtful and personable during each encounter. Each day began and ended with incredible kindness and professionalism from the entire Team. The morning staff in the restaurant were wonderful as well as others we encountered during our stay including but not limited to Carlos, Eduardo and Jorge. Thank you to everyone for this experience and we will never forget you all. Best wishes for continued success. We highly recommend the Hyatt Regency Hesperia Madrid.
oa306
Business · Aug 2026
“Close and renovate”
Simply appalling. A disgrace to the Hyatt name. Woken up by a loud nose from the drains in the bathroom at 5:15 am. Reception staff not surprised - an evident problem which was one well known to the hotel. Room was tiny and dark - corridors in need of renovation. Message to Hyatt: close and renovate. Seemingly a hotel for massive tour groups and devoid of anything nice. Avoid.