Hyatt House Tampa Airport/Westshore

L'emplacement

La conciergerie, l'accueil pour des renseignements est très médiocre

“We love it will return again”

Everything!!! No complaints

The facilities were excellent, as were the location, the breakfast, the cleanliness and tidiness of everything, and the view from my window.

The reception staff treated both me and the Booking.com representative who contacted them to resolve an issue regarding my deposit in a very unprofessional manner. They demanded a $900 deposit for absolutely no reason and treated me inappropriately. I had to call Booking.com to reach an agreement, as there was no policy requiring such a deposit; in the end, I only paid $200. They never explained why they had asked for the higher amount they simply lowered the deposit out of the blue. I had to involve Booking.com to resolve the problem; they wasted my time and caused me a great deal of aggravation.

Loved the room, enjoyed the ammenities and great place for authors to sell their books.

Wish I had a tub in the room, and coffee was available all day.