Belen
solo_traveller · Aug 2026
Ok
Very Good
2,432 reviews
What guests liked
Could be better
Luxurious Top-Floor Pool
Experience luxury at Mercure Lisboa with a top-floor pool boasting glass walls and a roof, offering a unique swimming experience with panoramic views of the city.
Spacious Accommodation and Free Wi-Fi
Relax in the spacious air-conditioned rooms featuring large double-glazed windows and a seating area. Stay connected with free Wi-Fi access during your stay and enjoy the convenience of child services provided by the hotel.
Delicious Dining Options and Convenient Location
Indulge in traditional specialties and continental classics at the restaurant, or unwind at the lobby bar with a selection of fresh drinks and Portuguese wines. With Lisbon Zoo and Gulbenkian Museum just a short walk away, Mercure Lisboa offers a prime location for exploring the city.
Book now to experience the perfect blend of comfort and convenience at Mercure Lisboa!
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Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation. Please note that the credit card use for prepaid reservations must present at the time of check-in. Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Issues mentioned regarding poor cleanliness and broken fixtures.
Staff received positive comments for their friendliness and support.
Guests highlighted the ideal location of the hotel, close to transport.
Mixed sentiments due to several complaints about room conditions and amenities.
Complaints about the condition of amenities such as the pool and heating.
Varied reactions suggest it is fair but needs improvement.
Generally positive remarks on breakfast & room service.
Overall experience is seen as satisfactory with room for improvement.
Belen
solo_traveller · Aug 2026
Ok
Catarina
family_with_children · Aug 2026
Atendimento, da receção ao bar, todos profissionais extremamente agradáveis, simpáticos e disponíveis, a equipa foi o que mais gostei!
Quando deitada detetei um odor estranho, reportei no hotel.
Braima
solo_traveller · Aug 2026
“Foi muito boa”
Tudo
Não tenho algo para recusar
Alexandre
solo_traveller · Aug 2026
Simpatia de todos os funcionários em especial da yasmin do bar