Excellent
1,758 reviews
What guests liked
Could be better
Chic Urban Retreat in Los Angeles
Luxurious Amenities
Hotel Indigo - Los Angeles Downtown offers a continental breakfast, free WiFi, room service, sun terrace, outdoor pool, fitness center, and a nightclub for guests to enjoy.
Diverse Dining Options
Indulge in American cuisine at the on-site restaurant with special dietary options available upon request, catering to vegetarian, dairy-free, and gluten-free preferences.
Convenience and Entertainment
Guests can unwind with billiards, utilize the business center, and enjoy snacks from vending machines. With multilingual staff and proximity to Microsoft Theater and Staples Center, your stay at Hotel Indigo promises both comfort and excitement.
Book your stay at Hotel Indigo - Los Angeles Downtown now to experience the perfect blend of luxury and convenience in the heart of the city.
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Some reviews mentioned issues with cleanliness, specifically small stains and old furniture.
Consistently positive feedback on service, with mentions of friendly and attentive staff.
Positive mentions of the location being central and convenient, especially for events.
Mixed reviews; while some rooms were good, issues with a shower were noted.
General satisfaction with amenities, though some could improve.
Overall good value, although some concerns about specific services like food.
Some disappointment in food quality compared to past visits.
Overall positive experience highlighted by guest satisfaction.
mzthenap
Friends getaway · Aug 2026
“I'll be back!”
I was not satisfied with my room, I went to the front desk and Mr. Guissefe & Jesus made sure within minutes I was in another room and very satisfied. Even gave small comp on food. I love the hotel, three staff and customer service is definitely 5*
Hrvoje
couple · Aug 2026
“Nažalost, očekivali smo puno više”
Odlična lokacija, dobar pristup, prostran hotelski lobby, veliki broj brzih liftova.
Doručak je jako loš. Meni je jako ograničen i unaprijed definiran (ne možeš npr. naručit dva jaja i malo pancete jer takve stavke nema u meniju), čeka se dugo, naplaćuje se svaka stavka, čak i sok od naranče iako je u rezervaciji doručak uključen u cijenu. Kvaliteta hrane također je loša, koriste se začini koji nisu istaknuti u meniju. Soba je bila prostrana, ali loše čišćena. Nekakva sofa pored kreveta je bila toliko prljava da nismo ni prtlagu htjeli nasloniti. Prvi dan smo imali leglo mravi u kupaonici. Drugi dan se začepio zahod, kanalizacija je izlazila u tuš kabini. Obavijestili smo recepciju, problem je riješen, ali nitko se nije ni ispričao...
larrysN572VT
Family · Aug 2026
“Metropole Restaurant Staff”
This review is mainly for the Metropole Bar + Kitchen within the hotel. Standouts are the manager Raymond Ramirez and servers Nancy and Daniel. Their customer service and hospitality were outstanding as we ate there a few nights. The food was good and fresh. The staff is so friendly and made our stay enjoyable.
ethanhU9601LY
Family · Aug 2026
“Amazing restaurant with the best staff”
The Metropole Bar and Kitchen on site was phenomenal, incredibly friendly and welcoming staff and the food was amazing. Nancy is the best! Can’t wait to come back.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.