Patrick
solo_traveller · Aug 2026
“Un petit coin paradisiaque”
Accueil et personnel impeccable. Emplacement et vue depuis la chambre Piscine et accès immédiat a la mer
Il faut intégrer du chocolat chaud a votre petit déjeuner 😉
Good
465 reviews
What guests liked
Could be better
Central Location and Outdoor Pool
Hacienda Hotel, centrally located in Cancún, offers a relaxing stay with its outdoor pool and proximity to the city's main avenues and stunning beaches.
Comfortable Rooms and 24-Hour Service
Enjoy air-conditioned rooms with essential amenities like TV and private bathrooms. Benefit from a 24-hour front desk and a helpful tour desk during your stay.
Convenient Facilities and Nearby Attractions
Take advantage of free Wi-Fi, lush gardens, and a terrace at the hotel. Explore Mercado 28 market just steps away and reach the airport conveniently in 20 minutes.
Book now for a delightful stay at Hacienda Hotel, where convenience and comfort meet seamlessly.
Get an instant AI answer about amenities, location, dining and more.
Select your dates
Choose your check-in and check-out dates to see available rooms and live rates.
When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Multiple reviews mention poor cleanliness, including mold and bad odors in rooms.
Friendly and helpful staff are frequently praised.
Good location close to transportation and restaurants.
Rooms are described as outdated and sometimes lacking basic amenities.
Basic amenities are available, but some facilities are reported as inadequate or malfunctioning.
Affordable pricing for a place to stay, considering its location.
No specific comments provided, assumed to be standard.
General sentiment reflects a mix of positive and negative experiences, but overall meets expectations for a budget hotel.
Patrick
solo_traveller · Aug 2026
“Un petit coin paradisiaque”
Accueil et personnel impeccable. Emplacement et vue depuis la chambre Piscine et accès immédiat a la mer
Il faut intégrer du chocolat chaud a votre petit déjeuner 😉
Patrick
solo_traveller · Aug 2026
“Emplacement charmant en bord immédiat de la mer des caraïbes”
Impeccable
Rajouter du chocolat chaud a votre offre petit déjeuner serait top !!@
Lucia
solo_traveller · Aug 2026
“Ok per una notte se sì deve prendere un Ado”
La posizione vicino al terminal Ado di Cancun per partire presto per l'aeroporto.
La camera è (troppo) spartana e piccola per tre, il bagno anche. La colazione è decisamente minimale. Tutto bene come appoggio una notte, non di più
LARA
family_with_children · Aug 2026
“Mejorable”
La ubicación es buena si quieres pasear por el centro e ir a la plaza a tomar algún antojito
Son unas instalaciones muy viejas. Necesitarían algo de renovación