Daniel
solo_traveller · Aug 2026
Excelente ubicación
Nada
Very Good
2,048 reviews
What guests liked
Could be better
Convenient Location
Hotel Colonial Playa del Carmen is centrally located, just a short distance from Playacar Beach, ADO International Bus Station, and Playa del Carmen Maritime Terminal.
Comfortable Amenities
Enjoy a relaxing stay with air-conditioned rooms, free WiFi, and an outdoor swimming pool. Each room features a private bathroom, desk, flat-screen TV, and complimentary toiletries.
Helpful Services
The hotel offers a helpful reception that can assist with area information, ensuring you make the most of your visit to Playa del Carmen.
Experience the convenience and comfort of Hotel Colonial Playa del Carmen. Book now for an unforgettable stay in Playa del Carmen.
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Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply. An official ID must be physically presented upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Several reviews mentioned cleanliness issues, including cockroaches and dirty rooms.
Many reviews highlight friendly staff and good service.
The location is frequently mentioned as central and convenient.
Some comments indicate rooms are simple and small but generally clean.
Amenities are adequate, with some issues like a cold pool or poor shower.
Some guests felt it was a good deal, though breakfast should be included.
Breakfast received positive feedback but could improve.
The overall sentiment is positive despite some mentioned issues.
Daniel
solo_traveller · Aug 2026
Excelente ubicación
Nada
Daniel
solo_traveller · Aug 2026
“Excelente lugar”
La ubicación y la facilidad de acceso
Nada
Diego
solo_traveller · Aug 2026
Ubicación y atención del personal
Que fallara regularmente la llave de acceso.
Walker
solo_traveller · Aug 2026
“Nice family hotel”
Family hotel and good location
No microwave in the room or fridge no conditioner