Silvia
solo_traveller · Jul 2026
Atención
Todo estaba en orden
Very Good
2,015 reviews
Avenida 20 entre 2 y 4 Centro, Playa del Carmen
What guests liked
Could be better
Convenient Location
Hotel Colonial Playa del Carmen is centrally located, just a short distance from Playacar Beach, ADO International Bus Station, and Playa del Carmen Maritime Terminal.
Comfortable Amenities
Enjoy a relaxing stay with air-conditioned rooms, free WiFi, and an outdoor swimming pool. Each room features a private bathroom, desk, flat-screen TV, and complimentary toiletries.
Helpful Services
The hotel offers a helpful reception that can assist with area information, ensuring you make the most of your visit to Playa del Carmen.
Experience the convenience and comfort of Hotel Colonial Playa del Carmen. Book now for an unforgettable stay in Playa del Carmen.
Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply. An official ID must be physically presented upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Silvia
solo_traveller · Jul 2026
Atención
Todo estaba en orden
Oscar Ivàn
family_with_children · Jul 2026
“Espectacular.”
Piscina, ubicación, espacio muy bonito.
Ninguno
Diana Arjona
solo_traveller · Jul 2026
“El baño no servía”
Que tienes acceso a otras piscinas en hoteles de su misma cadena
El baño estaba tapado y tuvimos que utilizar el del pasillo, cosa que no fue cómoda ya que cero privacidad y que necesidad de eso cuando estás pagando por comodidad y una habitación
Marisol
couple · Jul 2026
“No nos alojamos, debido a las inconsistencias mencionadas”
.
Las instalaciones no son como en las fotografías. En el piso 4-5 estaban construyendo, habían escombros. Sobre la piscina había una maya para cubrir la piscina y evitar que cayeran escombros más grandes. Pero, esa maya no se veía lo suficientemente resistente. Está situación hace que la piscina no sea un lugar seguro y menos limpio.