alessandro
couple · Aug 2026
Le petit déjeuner était bien.
Très peu de places de parking. Les balcons les uns sur les autres…. La chambre qui était assez vieille.
Very Good
3,823 reviews
Avenida de las Américas, s/n, 38660 Playa de las Americas
What guests liked
Could be better
Luxurious Accommodations
Hotel Cleopatra offers elegantly designed rooms with marble bathrooms, balconies, and modern amenities like free Wi-Fi and satellite TV.
Premium Dining Options
Indulge in a culinary experience at the various restaurants and snack bars within the hotel, offering a range of cuisines from natural juices and salads to hearty sports bar fare.
Resort-style Amenities
Enjoy the outdoor pool, spa, and sun terrace surrounded by Roman columns and statues. As part of the Mare Nostrum Resort, guests also have access to sports facilities and a children's play area.
Experience luxury and comfort at Hotel Cleopatra – your perfect getaway in Tenerife.
Get an instant AI answer about amenities, location, dining and more.
Select your dates
Choose your check-in and check-out dates to see available rooms and live rates.
The total amount of the stay will be charged at check-in. The published Half Board rates for stays on the 24th December include a mandatory fee for the gala dinner held on that evening. The published rates for stays on the 31st December include a mandatory fee for the gala dinner held on that evening. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance INDIVIDUAL RESERVATION UP TO 9 ROOMS: The hotel reserves the right to reject or apply Special conditions and additional supplements to all those reservations consisting of 9 or more rooms, directly contacting the final Guest or through the Provider. Additionally, if the hotel detects that different Reservations represent a Group, due to common characteristics and a similarity between them, the aforementioned restrictions may also be applied. If the Guest or the Provider does not accept the conditions of the hotel, it may reject the reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
Some issues mentioned with room cleanliness, overall hotel was clean but specific aspects needed improvement.
The staff were super friendly and attentive throughout the stay.
Excellent location, right next to the beach and many restaurants and shops.
Rooms were noted to be very basic and fairly dated, with noise issues.
General satisfaction with amenities, though some noted specific issues such as overpriced food.
Value perceived as lower due to some overpriced amenities.
Breakfast received praise, though some found lunch to be overpriced.
Enjoyable experience overall, marred slightly by some room issues.
alessandro
couple · Aug 2026
Le petit déjeuner était bien.
Très peu de places de parking. Les balcons les uns sur les autres…. La chambre qui était assez vieille.
Charlotte
family_with_children · Aug 2026
“Superbe destination en famille”
Super environnement: la plage et les magasins à proximité, multiples activités disponibles pour tous les âges, super petit déjeuner continental, personnel à l’écoute et sympathique.
La conseillère piur les activités touristiques n’est pas très sympathique, sauna en travaux.
Sandra
solo_traveller · Aug 2026
Da simpatia do staff, em particular da gerente, Sen̈orita Eva, que foi inexcedível connosco depois de um problema inicial que ocorreu no dia da chegada. O cano do autoclismo vertia água para o chão e foram precisas 4 chamadas de atenção junto da recepção e mais de 4 horas para resolução do problema. Da localização, excelente, junto à rua principal e à praia.
O mobiliário do quarto e o WC precisa de modernização. O acesso às instalações, em particular à piscina do hotel parceiro, Mediterrâneo Sea deveria ser durante todo o dia grátis e não apenas a partir das 18h quando a piscina encerra às 19h.
Kryvoviaz
couple · Aug 2026
“Overall, we enjoyed our stay thanks to the friendly staff and the convenient location close to the beach.”
Very friendly staff, always ready to help. Great location.
The internet connection was poor, and the shower mixer tap wasn’t working properly.