Celia
solo_traveller · Aug 2026
Que tuviéramos incluido el acceso a los cenotes
Había una cucaracha muerta al llegar y en la ducha se acumulan
Very Good
241 reviews
What guests liked
Could be better
Unique Jungle Experience
Escape to Cenotes Casa Tortuga, a vacation accommodation nestled in the heart of the jungle near Tulum. Embrace nature's beauty and explore nearby cenotes, available for guests from 9:00 am to 5:00 pm.
Comfortable Amenities
Each room is equipped with air conditioning, streaming services, and a mini fridge for your convenience. Enjoy the tranquility of the jungle surroundings without compromising on modern comforts.
Convenient Location
Situated just 15 km from Akumal, with free Wi-Fi and parking, our property offers a peaceful retreat away from the hustle and bustle. Plan your visit by car and make the most of the on-site restaurants open from 9:00 am to 5:00 pm.
Ready to immerse yourself in nature's wonders? Book your stay at Cenotes Casa Tortuga for an unforgettable jungle getaway.
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This property does not make invoices. Room cleaning service is offered every 3 days upon request. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Mosquitos inside the room and outside affected cleanliness perception.
Service was noted as amazing and friendly.
Excellent location near cenote park, noted as a major pro.
Rooms were large, bright, and well-equipped, with specific mention of quality.
Great amenities were highlighted, although some facilities were limited.
Exceptional room for the price was mentioned positively.
Limited food options available after 5:30 PM, which was a noted con.
Overall experience was very positive despite some minor issues.
Celia
solo_traveller · Aug 2026
Que tuviéramos incluido el acceso a los cenotes
Había una cucaracha muerta al llegar y en la ducha se acumulan
Claudia Monica
solo_traveller · Jul 2026
Que puedes disfrutar de los cenotes que son muy bonitos.
No tiene muchos servicios.
pierre
couple · Jun 2026
Chambre très sale, problème d’accès à l’hôtel le soir avec le vigile
Farida
solo_traveller · May 2026
Hôtel sympa avec l’accès aux cénotes, ce qui est un vrai plus. La réceptionniste est gentille et accueillante.
la propreté laisse à désirer : les murs et la terrasse étaient sales. Dommage aussi que le seul restaurant de l’hôtel ferme à 17h et que les cénotes ne soient pas mieux entretenus ni les deux piscines de l’hôtel.