Name: Hotel Casa Tortuga Tulum - Cenotes Park Inclusive
Address: Tulum, mx
Price range: from 660 USD
Rating: 8.6

About this hotel

What guests liked

Included access to multiple cenotes and on-site cenote parkWide range of activities (zipline, kayak, guided cenotes)Quiet, nature/jungle setting and relaxing pools/hammocksRooms with kitchen facilities, AC and hot showersFriendly and helpful staff; included guiding and flexible check-in/out

Could be better

Cleanliness and maintenance issues (dirty rooms, pools with leaves, poorly maintained cenotes)Mosquito problems and lack of mosquito nets in roomsOn-site restaurant closes early and limited food optionsSome rooms show wear (hard beds, flattened pillows)Night access/entry issues reported by one guest

Unique Jungle Experience
Escape to Cenotes Casa Tortuga, a vacation accommodation nestled in the heart of the jungle near Tulum. Embrace nature's beauty and explore nearby cenotes, available for guests from 9:00 am to 5:00 pm.

Comfortable Amenities
Each room is equipped with air conditioning, streaming services, and a mini fridge for your convenience. Enjoy the tranquility of the jungle surroundings without compromising on modern comforts.

Convenient Location
Situated just 15 km from Akumal, with free Wi-Fi and parking, our property offers a peaceful retreat away from the hustle and bustle. Plan your visit by car and make the most of the on-site restaurants open from 9:00 am to 5:00 pm.

Ready to immerse yourself in nature's wonders? Book your stay at Cenotes Casa Tortuga for an unforgettable jungle getaway.

Celia

solo_traveller · Aug 2026

9.0

Que tuviéramos incluido el acceso a los cenotes

Había una cucaracha muerta al llegar y en la ducha se acumulan

Claudia Monica

solo_traveller · Jul 2026

8.0

Que puedes disfrutar de los cenotes que son muy bonitos.

No tiene muchos servicios.

pierre

couple · Jun 2026

1.0

Chambre très sale, problème d’accès à l’hôtel le soir avec le vigile

Farida

solo_traveller · May 2026

7.0

Hôtel sympa avec l’accès aux cénotes, ce qui est un vrai plus. La réceptionniste est gentille et accueillante.

la propreté laisse à désirer : les murs et la terrasse étaient sales. Dommage aussi que le seul restaurant de l’hôtel ferme à 17h et que les cénotes ne soient pas mieux entretenus ni les deux piscines de l’hôtel.

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

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8.6 · 241 reviews