Hotel Casa Tortuga Tulum Cenotes Park Inclusive

Good to know

• Pool access available from 9:00 AM to 10:00 PM. • One child stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available.

Pets

Pets not allowed

Sustainability Certifications

Property confirms they are implementing guest safety measures

Pets

Service animals not allowed

Check-in & Check-out

Contactless check-out is available

General

Guests are provided with free hand sanitizer

General

Staff temperature checks are conducted regularly

General

Cashless transactions are available

Accessibility

No elevators

General

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

General

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General

Staff wears personal protective equipment

General

Property is cleaned with disinfectant

8.4 · 35 reviews