Michela
extended_group · Aug 2026
Posizione, dimensione stanza, piscina
Good
301 reviews
What guests liked
Could be better
Centrally Located Luxury in Cancún
Modern Comforts: Hotel Blue Star Cancun offers air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Enjoy the convenience of a coffee machine, balcony, and city views in select rooms, along with a safety deposit box for your valuables.
Relax and Unwind: Indulge in the hotel's hot tub, dine at the on-site restaurant, or unwind on the terrace overlooking the bustling city. The shared lounge provides a cozy space to socialize, while room service and a 24-hour front desk cater to your every need.
Convenient Amenities: Start your day with a continental breakfast before exploring nearby attractions like Beto Avila Stadium and Cancun Bus Station. With free private parking and a paid airport shuttle service, your stay at Hotel Blue Star Cancun promises both luxury and convenience.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
Some reviews mention cleanliness issues such as mould in bathrooms and general maintenance problems.
Positive remarks about the friendliness of staff, but some complaints about the quality of service.
Multiple reviews noted a good location, convenient for tours and close to amenities.
Issues mentioned regarding maintenance and comfort in some rooms.
Amenities were positively noted; however, several users expressed a need for improvement.
While some guests found value in their stay, others felt the accommodation did not match service quality.
Limited breakfast options and complaints about the overall food quality were prevalent.
Generally mixed feedback; while some enjoyed the experience, there were notable dissatisfaction points.
Michela
extended_group · Aug 2026
Posizione, dimensione stanza, piscina
PREYA
family_with_children · Aug 2026
L'accueil du personnel et la piscine même si elle présentait quelques insectes morts et des feuilles.
Les chambres ne sont pas bien isolées et nous entendons tout ce qui se passe dans la rue, dans les escaliers et dans les autres chambres. Les lits sont petits (1m40) et la salle de bain avec un lavabo à moitié cassé
Yunuen
solo_traveller · Aug 2026
Todo estuvo acordé a la publicación
lorena
family_with_children · Aug 2026
Cerca del centro
Al llegar me cobraron un impuesto, que no aparecería al momento de realizar la reserva. Tampoco me entregaron boleta por ésto.