Homewood Suites by Hilton Miami Downtown/Brickell

“Merkezde aile ile konaklamak için oldukça uygun bir otel …”

Oda genişliği gayet iyiydi. Brickell merkeze yürüme mesafesindedir. Kahvaltısı gayet yeterli idi. Amerikan kahvaltı yanında; tavuklu, patatesli ve de lavaşlı kahvaltı da mevcut. Lobide genelde çoğu zaman Kahve bulunuyor. Odada mikrodalga, buzdolabı ve bulaşık makinesi mevcut. Isıtma ve soğutma sistemi etkili şekilde kullanılabiliyor. Ayrıca tavan pervanesi de var .

Duş Başlığı sabit olduğu için saçınızı yıkamamak isterseniz, bone takmanız gerekiyor. Havuzu küçük ama Biz kullanmadığımız için önemsemedik.

“Could have been cleaner. Could have given a discount for such a short stay”

Sketchy area

Kinda dirty. From the outside it did not look like a hotel or a place to stay.

Mari at the front desk was amazing! She was very helpful, kind, and answered any questions we had with enthusiasm! You have an asset in her!!

“Avoid this place if you can.”

The (second) room was OK.

The staff. The receptionist was surly and unhelpful. The rest were untrained, unmotivated or just lazy Take your pick. My “king suite with bay view” looked into a parking building. There was no juice at breakfast for 4 days (“the technician should come today”). The rooms were not made up 3 days running. My super Hilton Honors, pre-booked, digital-keyed room didn’t work. I wrote an email to the general I manager half way through my stay and got no reply. The WiFi was awful. I stayed here once before and it was good. Gone way downhill. $5,000 for 2 mediocre rooms for 7 nights and appalling service. 1 hour late check out. No customer focus at all.