Excellent
396 reviews
What guests liked
Could be better
Luxurious Spa and Recreational Amenities
Indulge in massages at the spa and unwind in the outdoor pool, sauna, or 24-hour fitness center.
Culinary Delights and Refreshing Drinks
Savor international cuisine at Sirocco or grab a drink at the poolside bar. Options also include a coffee shop, 24-hour room service, and buffet breakfasts.
Convenience and Comfort
Stay connected with complimentary Wi-Fi, enjoy Smart TVs, and relax in rooms with minibars. The hotel also offers a 24-hour business center, airport shuttle, and 6 meeting rooms.
Immerse yourself in luxury at Holiday Inn & Suites Dubai Festival City, an IHG Hotel. Book now to experience the epitome of comfort and convenience in Dubai.
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• Pool access available from 7:00 AM to 8:00 PM. • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Construction is underway at a neighboring building and there may be noise disturbance from the construction work. • Contactless check-out is available. A deposit may be required at the property.
Mentioned issues with cleaning services and missing bathroom amenities.
Numerous praises for staff, particularly Ashish and others for outstanding service.
Highlighted as excellent and well-located near Festival City Mall.
Rooms described as clean, spacious, and comfortable.
Well maintained, but some specific items like accessories were mentioned as missing.
Commented as extremely expensive, affecting overall perception.
Food quality and variety at the restaurant were highly praised.
Positive experiences highlighted, though recent service issues noted.
fraole2026
Family · Jan 2026
“Wounderfull”
Had a wonderful stay at Holiday Inn. The food was delicious, the room was clean and comfortable, and the location was perfect. The hotel has a great atmosphere and made our stay very enjoyable. Special thanks to the staff, especially Ashish, who was very polite, helpful, and professional. Excellent service overall. Highly recommended!
tendaiu2026
Family · Jan 2026
“Amazing experience”
Have a great weekend in Holiday inn ,and have a great time with the team we really enjoyed their food at breakfast and dinner time . Specially Thanks to Ashish for your service.The rooms is very nice and clean always cleaning all the time.we will back again thank you
vanessenv2026
Family · Jan 2026
“Great stay!”
It was the first time travel for our toddler and the stay at the hotel was an enjoyable one! We particular valued the special attention given to our little one by the hotel staff. A special note of appreciation to Donna and Rose for always making sure that we never lacked anything! Words of appreciation also go to Imran and Ajith for their help and support throughout! Definitely recommended!
885sohailb
Business · Dec 2025
“Nice hotel”
Thank you for great hospitality service pleasure stayying lovely people than you Hayat and Zain for assistance missing my bag was very helpful thank you again